Senior Cloud Network Operations Specialist @ Tightrope Interactive, Inc. - Beacon, NY

Job Overview

11 days ago

Senior Cloud Network Operations Specialist

Tightrope Interactive, Inc. - Beacon, NY

Tightrope Interactive, Inc. is an established, online tech company in Beacon, New York. (It is the sister location to our upcoming new office in Oakland, California.) We are searching for a full-time—onsite—Senior Cloud Network Operations Specialist who will be responsible for the uptime of our cloud and managed-hosted system infrastructure, the lifeblood of our company. When you’re not primary on-call every other week, you’ll be the backup for the other weeks. You will have considerable control over the processes for making changes to our systems. In addition to having highly proficient technical skills, you should be a detail-oriented, organized, data-driven enforcer who is also adept at being diplomatic and respectful to stakeholders. This senior position reports to our CTO and actively participates in daily operations in a hands-on manner.
Responsibilities:
  • Oncall, the first responder to triage and coordinate the troubleshooting of alarms or troubling technical trends.
  • Actively participate in daily operations to facilitate changes to, and maintain the health and security of DSP environments and protocols.
  • Collaborate with stakeholders to identify critical systems, define, implement and enforce best practices to maintain quantifiable levels of uptime based on business requirements.
  • Share knowledge of best practices and internal processes with relevant stakeholders, memorialize them in our knowledge bases, and coordinate drills for testing and practice.
  • Gatekeeper for production changes working directly with DevOps, lead developers, and other stakeholders to deploy and monitor releases.
  • Manage vendor relationships and budgets ensuring internal SLA’s align with their SLA’s, MSA’s, et al.
Qualifications and Required Skills:
  • 2–4 year college degree in an IT-related program.
  • Minimum 5 years of hands-on experience in a NOC environment responsible for web services running on IaaS (AWS, CloudFront, GCP, Cloudflare) and managed hosted (IBM Cloud) platforms.
  • Deep understanding of computer and networking hardware: CPU, memory, etc.
  • Expert working knowledge of all Internet technologies and protocols including but not limited to CDN’s, firewalls, load balancers, routers, switches, TCP, IPv4 and v6, DNS, HTTP/S, TLS/SSL, SSH, S/FTP, IMAP/SMTP, VPN, etc.
  • Thorough understanding of virtual/cloud-based and dedicated (bare metal) server environments, and serverless platforms such as ECS.
  • Must have advanced knowledge of Linux administration and experience working with high traffic environments.
  • Capable of programmatically and responsibly using scripting languages, regular expressions and API’s to automate repetitive tasks.
  • Expert working knowledge of network and system monitoring protocols and tools such as SNMP, APM, etc.
  • Strong crisis management skills are a must with demonstrated ability to solve problems quickly and effectively.
  • Must have excellent written and oral communication skills with an ability to interpret and discuss complex issues, explain terminology unfamiliar to others, and recommend solutions.
Compensation and Benefits:
  • Compensation depends on experience and consists of a base salary and a bonus target.
  • Tightrope Interactive benefits include medical, dental, disability, and life insurance, approved mass transit reimbursement, contributions to a 401(k) plan, and paid time off.
No agencies or recruiters, please.


About Tightrope Interactive, Inc.:

Tightrope Interactive develops and markets world class products that generate type-in search queries for our clients. We are far-reaching and diversified in our approach from our offices situated in the San Francisco Bay Area and New York Mid-Hudson Valley.Our mission is not only to drive business for our clients, but to also nurture and celebrate the people who make Tightrope so special. We embrace diversity and support a work/life balance. Working here requires a healthy blend of passion, commitment, flexibility and teamwork.Think you have what it takes? We’d love to hear from you!

Similar Jobs

Associate Engineer, Media Systems Support

Paramount

Hauppauge, NY

Respond to technical emergencies with prompt triage and restoration of network outages. Knowledge of basic network troubleshooting using ubiquitous OS tools (ex…

Senior Cloud Engineer

VNS Health

Manhattan, NY

Experience supporting medium to large networks, data center management, and cloud infrastructure management required.

Sr. Network Engineer

Synchronoss Technologies

Bridgewater, NJ

Maximize network performance by monitoring performance, troubleshooting network outages, scheduling upgrades and collaborating with all stakeholders.

Manager, Network Operations

Securitas

Parsippany, NJ

Exhibit deep understanding of network designs and operations. Experience transforming enterprise to Zero Trust network model.

Network Engineer- IT Infrastructure Services(REMOTE)

TRC

Windsor, CT

Access control models and network security. Manages and maintains APC UPS environment for TRC network. Escalation point for troubleshooting of network and…

Senior Network Engineer

Verizon

Branchburg, NJ

Experience with wireless network architecture, network traces & tracing programs such as IrisView & Netscout. Creating KPI standards and a reporting platform.

Senior Associate, IT Network Engineer

Genmab

Princeton, NJ

Experience working with hybrid cloud architecture. You will be working in the IT Infrastructure team supporting our cloud components within AWS and Azure, as…

Public Cloud Services Engineer & Architect (Google Cloud Platform)

Citi

New York, NY

Experience working in a distributed, cloud-based environment. Public Cloud Developer Experience builds front-door services for cloud developers to enhance their…

Senior SRE Cloud Engineer

Fiserv, Inc.

Short Hills, NJ

Maintain Infrastructure as Code (IaC) responsible for provisioning, configuring, and scaling infrastructure in cloud environments.

Cloud/Infrastructure Engineer

IBM

Poughkeepsie, NY

Understands the nuances of different cloud and infrastructure solutions (hybrid, public, private, multi-cloud, on-prem) and implications for solution design.

Cloud DevSecOps Engineer II - Job ID: 110 & 297

Strategic Funding Source

New York, NY

Passionate for continuous learning and understanding things in and around cloud development. 4+ years of experience cloud architecture experience in AWS…

Cloud Network Security

Themesoft

Branchburg, NJ

These include firewalls, routers, switches, various network-monitoring tools, and virtual private networks (VPNs). .. Secure Access Service Edge (SASE) ..

NOC Engineer

Cohere Communications, LLC

Tarrytown, NY

Acting as a liaison between customers/providers and our NOC Engineering Team to resolve network problems and perform testing for customers.

Microsoft Azure Cloud Engineer

Useready Technology

Newark, NJ

Partnering with application and infrastructure teams to develop reusable cloud patterns. Ability to quickly pickup and understand where newly released cloud…

Application Developer Web

OUTFRONT media

New York, NY

Exposure to integrations with cloud services like AWS. Reporting to the Manager, Application Development, the role of the application developer will be working…

Sr. Network Engineer

FreshDirect

Bronx, NY

Actively monitor LAN/WAN network traffic and capacity maximizing available network management tools – SolarWinds, Cisco Prime etc.

Infrastructure Engineer

GRASSI

New York, NY

Hardware installation and maintenance of network & server appliances, including lifting to 50lbs and climbing as high as 8 ft.

Lead Network Engineer

Atlantic Health System

Morristown, NJ

Knowledge of public cloud network design and implementation. Ingest current network documentation to develop a complete and thorough understanding of the…

Client Support Engineer L3

KJ Technology

New York, NY

KJ Technology architects, implements, and fully manages solutions spanning network infrastructure, data centers, security, and cloud solutions.

Industrial Engineer-Hybrid Cloud Technology Research

IBM

Albany, NY

To think along with clients and sell. You will help ensure the successful operations of the 300mm research line. Experience with SiView and RTD are preferred.

Cloud Foundation IaC Engineer - 4383341

Accenture

New York, NY

Build and maintain cloud foundation environment using IaC DevOps Cloud Foundation. Accenture Flex employees work in their local metro area onsite at the project…

Network Engineer

Sonalysts, Inc.

Waterford, CT

Sonalysts is seeking a computer network engineer with excellent problem solving and communication skills to design and troubleshoot networks.

Senior Network Engineer

IBM

New York, NY

Previous experience managing network gear using Configuration Management. Experienced in configuring, operating, and automating cloud IaaS networks (e.g., AWS,…

Cloud Foundation IaC Engineer - 4383341

Accenture

Hartford, CT

Build and maintain cloud foundation environment using IaC DevOps Cloud Foundation. Accenture Flex employees work in their local metro area onsite at the project…