E-Commerce Supervisor (In-Store Shopper) @ Whole Foods Market - Commack, NY

Job Overview

a month ago

E-Commerce Supervisor (In-Store Shopper)

Whole Foods Market - Commack, NY

At Whole Foods Market, we're working to nourish people and the planet. We’re committed to providing record-setting grocery delivery services to our Whole Foods Market On Amazon (WFMOA) customers. This fast-growing program requires talented, resilient, and purpose-driven teams who

are passionate about our quality products and great customer service. We think you’ll

agree that it’s a great time to join #TeamWFM.

The Supervisor, WFMOA: E-Commerce requires you to lean into five key areas: safety, quality, customer service, productivity, and fun.

On a daily basis, you can expect to support the WFMOA E-Commerce team by:

  • Ensuring a safe work environment for all Team Members.
  • Reviewing the work forecasts and uphold productivity and utilization requirements to meet the overall WFMOA objectives.
  • Partnering with other departments to ensure a timely process flow in and out of stores and helping meet customer order times.
  • Proactively identifying and leading process improvement initiatives.
  • Balancing labor, ensuring that you are operating a balanced and efficient shift while meeting all production goals.
  • Embracing a start-up mentality and emphasize “have fun.”

Responsibilities
Supervisors are responsible for ensuring Team Members are properly trained and prepared to focus on their jobs. You will assist Team Leadership in implementing and administering processes and daily work flow. This includes reporting and task delegation in areas including productivity, quality, safety, and customer service - as a means for achieving or exceeding Whole Foods Market expectations. The Supervisor supports Team Members and Team Leadership in ensuring daily operations run smoothly.

Additional responsibilities include:

  • Coordinate process flow to ensure products are dispatched on time to meet on-line customer delivery promise
  • Maintain awareness of in-store customer needs and direct Team Members as necessary to satisfy and delight customers; responds promptly to customer requests and questions.
  • Direct and assign job duties for Team Members
  • Partner with leadership in all areas to ensure successful and continuous operations
  • Train, audit, and support Team Members to perform WFMOA standard operating procedures
  • Ensure Team Members have the proper tools to perform their jobs and communicate repair or replacement when needed to leadership
  • Report and escalate systemic issues as necessary and in a timely manner
  • Demonstrate and/or perform shopping duties to support their TMs and WFMOA needs
  • Review and honor Standard Operating Procedures according to WFMOA practices
    Identify, address and resolve safety issues

Basic Qualifications:

  • Must have a High School diploma or equivalent
  • 6+ months retail experience for employees in a retail, distribution, or logistics environment
  • Flexibility to work weekends and or evenings
  • Availability to work overtime during peak seasons and as needed year-round
  • Authorization to work in the US without sponsorship.
  • Proficiency with email, Microsoft Office, and operations-related applications including scheduling and ordering software

Preferred Qualifications:

  • Prior experience leading others
  • Ownership in your work and team
  • Ability to learn quickly and work under pressure in a fast-paced environment.
  • Demonstrated analytical skills and ability to problem solve and prioritize with little guidance
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company
  • Demonstrates exceptional level of knowledge surrounding (new) products, item location,

pricing and awareness of relevant competitors and industry trends.

  • Demonstrated communication skills (written and verbal)

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Similar Jobs

Strategy and Business Development Manager II- Partnerships Senior Manager

Walmart

Hoboken, NJ

5+ years of experience in advertising, large-scale retail/e-commerce, or consulting/investment banking. Build strategy and framework for scaling portfolio of…

Ecommerce Customer Service Representative (FT)

Futonland - Greenpoint

Newark, NJ

Convenient Public transportation Bus, Train. Assist our customers in making a purchase. Answer customer questions over the phone, chat and email regarding…

Package Handler / Sorter (3rd Shift)

LaserShip

Harriman, NY

Our Freight Coordinator position works within a team to unload small packages from trailers, sort packages by routes, and load trucks.

e-Commerce Operations Manager

THE KENNEDY CENTER INC.

Trumbull, CT

Experience in e-Commerce Product Merchandising & Marketing, e-Commerce Search Marketing & Data Analytics. 1 - 3 years of experience and competency in e-Commerce…

Program Director - PTAC

South Bronx Overall Economic Development Corporation

Bronx, NY

Experience monitoring e-commerce websites searching for solicitations and new business opportunities. The Program Manager is considered key to the effectiveness…

E-Commerce Specialist

Cosmos

North Brunswick, NJ

Write and edit product content that will be published on e-Commerce websites/portals. Hands-on experience in managing and maintaining e-Commerce websites…

Sales Associate, Part Time, Vince, Woodbury Commons, NY

Vince

Central Valley, NY

The Sales Associate is responsible for generating sales and building customer relationships in our retail stores. Client Book Management and Clienteling.

Chemical Blender- Operator

Sealed Air Corporation

Danbury, CT

1st and 2nd shift available. This position is eligible to receive $2000 Sign-on Bonus! That’s health, dental, vision, and more!

E-Commerce Manager

Cosmos

North Brunswick, NJ

Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting. Work with developers to improve website speed.

Team Performance Lead- 3rd Shift

Sealed Air Corporation

Danbury, CT

8 hour 3rd shift- 11pm-7am. This position is eligible to receive $2000 Sign-on Bonus! That’s health, dental, vision, and more!

Graphic Designer

On Campus Marketing LLC

West Trenton, NJ

Graphic materials to assist Digital and E-commerce teams with story-telling revolving around Product team merchandise.

Administrative Assistant-E

Westchester Medical Center

Warwick, NY

The Administrative Assistant provides administrative support to the Vice President/Administrator of St. Anthony Community Hospital as well as other operational…

Junior Software Developer

Career TEAM

North Haven, CT

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4)…

Customer Service Manager

I DJ NOW

Ronkonkoma, NY

I DJ NOW is seeking a customer-oriented, experienced, customer service manager. A Customer Service Manager is responsible for overseeing the daily operations of…

Buyer, Home

Maisonette

Brooklyn, NY

; They include Co-Founder of Lumi Labs, Inc., and former President and CEO of Yahoo! Curate product assortments from various vendors to fill assortment voids.

E-Commerce Merchandising Manager

MUJI U.S.A. LIMITED

New York, NY

5+ years of related work experience in e-commerce. Reporting to the e-commerce General Manager, the Merchandising Manager owns the merchandising strategy across…

E-Commerce Associate

XRAY JEANS

New York, NY

Experience in managing an e-commerce shop before, specifically Amazon, Walmart and other channels including shopify.

Business Consultant

Pipestone Payments

New York, NY

We are looking for a qualified Business Consultant to help our clients reform their payment program and support their business by providing fully-supported…

Software Project Manager Job Description

Career TEAM

North Haven, CT

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4)…

Business Development Specialist - Bilingual in Mandarin Preferred

Axon US Corporation

New York, NY

The ideal candidate will be responsible for purchasing products per demand and work in the supply chain as a buyer/procurement specialist.

Chief Technology Officer

TicketNetwork, Inc.

South Windsor, CT

You will work directly under the owner and will act as both a technology and business expert, making decisions that will impact the current and future…

Account Executive

OMG Accessories

New York, NY

Complete retailer/specific requirements: such as e-commerce item info, data entry into vendor portal, item info sheets, etc. Job type: * Full Time, Employee.

Head of Marketing

RUE GILT GROUPE

New York, NY

Simon Premium Outlets has joined forces with ecommerce powerhouse, Rue Gilt Groupe, to deliver an elite digital outlet experience.

Senior Analyst, Global Media Innovation

PepsiCo

Purchase, NY

Consistently propose new opportunities for innovation Advising the brand teams and other departments, including e-commerce, shopper, sales, on digital media…