Clinic Receptionist @ Prism Health North Texas - Dallas, TX

Job Overview

a month ago

Clinic Receptionist

Prism Health North Texas - Dallas, TX

General Description:

The receptionist is responsible for managing the flow of guests both in-person and on the phone and performing administrative tasks.

Specific Responsibilities of the Job:

  • Answers telephone, takes complete messages or relays calls efficiently to staff or to voicemail. Receives guests and announces them to appropriate staff.
  • Checks in clients, verifies patient demographics and insurance, updates forms and consents, and controls the collection and reporting of co-payments.
  • Maintenance of outgoing voicemail message for scheduled closings.
  • Manages incoming and outgoing mail and faxes.
  • Maintains adequate inventory of office supplies, purchases office supplies, and organizes supply room/cabinets.
  • Cross-trains and maintains other position description and Medical Assisting skills.
  • Identifies ways to improve work processes and procedures or methods and make recommendations to the clinic administrator or associate clinic administrator for appropriate changes to improve effectiveness, productivity, efficiency, and customer satisfaction that support the overall goals of the Agency.
  • Other duties as assigned.

Required Knowledge, Skills and Abilities:

Job Requirements:

  • Must have excellent customer service skills and high level of professionalism.
  • Must have strong sense of professional boundaries and communication skills.
  • Must be experienced with Excel, Word, and Outlook and data entry.
  • Must be able to handle multiple, ongoing tasks with minimum supervision.
  • Must be able to coordinate effectively between multiple departments.
  • Must be able to work with all types of people.
  • Must be able to lift 50 pounds.

    Education and Experience:

  • Minimum of high school diploma or G. E. D.
  • Must have 2 years experience in medical facility.
  • Bilingual preferred.

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