Network / Systems Administrator @ Innovative Solutions and Support - Exton, PA

Job Overview

8 days ago

Network / Systems Administrator

Innovative Solutions and Support - Exton, PA

JOB DESCRIPTION:

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Install, configure, and maintain the organization's server, network and desktop hardware, software and applications (including backup, security management, user account management, e-mail systems, internet access, office systems, and applications support). Manage performance and maintains security of LANS.

  • Respond to inquiries and requests for assistance with regard to the organization’s servers and PCs. Identify problems, troubleshoot, and provide advice to assist users and if necessary, coordinate with other Departments to resolve problems.
  • Roll out hardware and software to ensure optimal deployment of resources.
  • Strong knowledge of Windows DOS/XP/7/8/10
  • Experience with Windows Server Administration 2003R2/2008R2/2012R2/2016/2019
  • Experience with Linux Red Hat
  • Working knowledge of C#, ASP.NET, and NET Frameworks
  • Familiarity with JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services
  • Developing and Maintaining SharePoint functionality with forms, web parts
  • Able to articulate technical issues and ideas to people at all levels of technical understanding

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Professional Requirements*:

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Bachelor’s Degree in a Computer Information Systems discipline or an equivalent contribution of education and experience

  • Three to five years of customer service or support experience and knowledge of customer-service techniques and procedures
  • Strong clerical skills and excellent interpersonal skills required
  • Knowledge of the Windows and Mac operating environment, Office and basic computer-related hardware/software knowledge
  • Articulate and methodical
  • Able to understand the business’s objectives
  • Customer-focused (internal / external), and able to understand and accept that
  • the customer’s problem affects the business
  • the customer is an expert in their own field
  • Strong customer service orientation and excellent interpersonal skills
  • Highly self-motivated and able to work independently with minimal supervision
  • Excellent people skills – ability to successfully interact with users in a problem-solving environment
  • Adapts quickly to change, Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities
  • Displays attention to detail
  • Ability to work effectively as part of a team
  • Previous experience with Scripting (ex. PowerShell or Perl)

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Physical requirements*:
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  • This role includes regular walking, bending, and sitting as well the ability to operate a computer and production equipment.
  • Must be capable of occasionally lifting and carrying items up to 30 pounds.
  • Must be capable of reading letters, numbers and symbols in fonts even smaller than 8-point.

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DEVELOPMENTAL TRAINING NEEDS*:

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Acquire direct knowledge of IS&S Quality System – 3 months

  • Learn Company and department procedures – 3 months

Job Type: Full-time

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