Lead Production Support Engineer @ HR Acuity LLC - Florham Park, NJ
2 months ago
Lead Production Support Engineer
HR Acuity LLC - Florham Park, NJ
Why work here? Simply put, we have a nimble culture, innovative environment, freedom to think and implement, explosive growth, and work with Fortune 500 clients.
- Triage and prioritize customer requests and issues.
- Address tickets according to our SLA and communicate priorities and timescales to the business as appropriate.
- Ability to gather information from multiple sources to troubleshoot complex issues.
- Provide self service tooling for Professional Services and Customer Support.
- Lead off-shore team.
- Provide mentorship to other team members (both direct team members and cross team members).
- Provide single point of contact for first level support and engineering.
- Recognize issue patterns and work with engineering and support to come up with holistic fixes.
- Feed QA automation pipeline with issues from the field.
- 5+ years of Leading L3 Production Support, including triaging and managing L3 customer tickets through the full lifecycle.
- 5 years SQL Server and TSQL
- 2+ years of hands on coding experience with C#.
- Excellent troubleshooting skills (including data, application, code, IIS, Azure and networking issues).
- Excellent cross discipline communication and collaboration.
- Experience with REST-based Web API architecture (OAuth 2.0, Boundary Conditions, API Security) and the ability to troubleshoot and invoke these APIs.
- Experience with IIS, BitBucket, JIRA (6 months +)
- Knowledge of JS frameworks like React is a big plus.
- Go-getter attitude. Problem solver with a passion to self-learn and troubleshoot web technologies (frontend + middle-tier + backend).
- Combines problem-solving skills and a can-do attitude to overcome any obstacle
- Willing to work independently with little supervision
- Strong communcation skills
We are looking for a skilled Machine Lead Operator to be able to maintain and make repair adjustments to the equipment. Adjust and repair machines as needed.
Identifies production issues and relays them to the leadership team. Ensures all materials are available and preparation activity required for upcoming…
Able to effectively lead cross functional teams. Demonstrated ability to lead investigations, study execution, and produce high quality technical documentation.
Ability to understand SAP manufacturing execution process. Good knowledge in SAP PP, WM and QM integration. Good verbal and written communication skills.
CCL Label GmbH
Continually seeks better production methods – through people, procedures, and/or equipment. Bachelors degree (B.A.) and 1-3 years related experience, or…
Troubleshoot manufacturing machines and make physical adjustments to equipment in order to address manufacturing/packaging issues during production.
We help customers overcome technical and cost barriers that make it possible to convert novel materials into high-yielding device performance at production…
Kane is Able
Township of Hanover, PA
Change flexible packaging film as required to maintain production levels. A minimum of 1-3 years' experience in a manufacturing/ production environment.
Benefits that start day 1 of full-time employment: 401k with employer match, medical, dental, vision, health savings account with employer match and 100%…
Make necessary color corrections and/ or press adjustments prior to production run. To produce quality printed material in a timely manner with minimal waste.
\*\*\*FULL TIME HEALTH BENEFITS & 401(K) PLAN*. All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and…
LEGEND BIOTECH USA INC
Candidate must possess good communication skills to lead Interface management and solution discussions with parent company and must be able to communicate ideas…
Gregory Packaging Inc. Suncup Juice
The Lead Technician oversees all duties and activities of the Technicians on shift, which includes monitor, document and notify all Food Safety/Quality and Food…
Township of Hanover, PA
Production line lead: 1 year (Preferred). The Line Lead's primary role is to lead and direct their assigned team to meet production and operational requirements…
Craft-Bilt Manufacturing Co.
With our Team Leader, you will plan and oversee daily and weekly production and ensure that we manufacture a first quality product each time and on time.
Godshall's Quality Meats, Inc.
Hours: 3:30pm - End of production (*_*approx. 1:30am)*_. Schedule: Monday through Friday, plus mandatory Saturdays as needed.*.
Market Speed Logistics
Overseeing daily production personnel and processes. Create and print all labels needed for daily production. This individual will be responsible for overseeing…
Godshall's Quality Meats, Inc.
Assisting Supervisor with monitoring all production lines to ensure that all lines are running efficiently on a daily basis.
Coordinates work of PODS production line and leads by example. Operates and troubleshoots production line machinery.
Assists line lead and may act as line lead when lead is unavailable. Responsible for training all production line workers on assigned production line in all…
Prior work history in a production background that deals with speed and repetition. Ability to lead others through conflict resolution, engagement, and coaching…
Township of Monroe, NJ
Work harmoniously with fellow leads, co-workers, and other departments to achieve service goals. Train and direct a team of associates to achieve departmental…
Hardy Machine, LLC
We are looking for a responsible Quality Lead Inspector to check the quality of all parts machined in our shop and/or from a Vendor to ensure drawing and…
The Frontline Coordinator role within our manufacturing plants supports our overall production team as they drive production to the highest safety, quality and…