Junior Software Engineer
Hemel Hempstead/Remote Permanent 25,000-£30,000 (negotiable + excellent benefits)
Eckoh is an exciting, fast growing technology company providing large enterprises, who operate or use Contact Centre services, with innovative Customer Engagement solutions and Secure Payment services. Our clients include some of the largest and best-known brands across the world.
Today, our aim is simple: To help our clients make every contact centre experience satisfying and secure for consumers. Come and discover what's refreshingly different about Eckoh.
Our culture
We work in an award-winning, colourful, dynamic, and collaborative environment where you will find flexibility, an open plan office and excellent opportunities for career growth. Our cross-departmental teams work on exciting projects, releasing new technologies to a wide range of clients.
With over 250 colleagues spread across the globe, we're a friendly bunch with a lot of knowledge and exciting plans. We're serious about what we do, but we certainly have a sense of humour. Eckoh is brimming with friendly, energetic, and creative individuals, who are proud to be a part of our unique success story.
Our values sit at the heart of the culture at Eckoh:
We Encourage and support everyone to grow with Eckoh.
We Challenge, listen, and are open minded to change and suggestions from others.
As trusted advisors, we use our knowledge to solve challenges and deliver the best for our clients.
We take personal Ownership to strive for excellence in whatever we do.
We are welcoming, embrace diversity and respect each other in a spirit of true Humanity.
Job Role
Eckoh is looking for a motivated Junior Software Engineer looking to build their career in the technology industry.
This role will provide exposure to, and training across the entire application development lifecycle. This includes but not limited to:

• Diverse development languages and frameworks - JavaScript (Vanilla, Node, React Native), PHP, Python, Bash, VXML, HTML, CSS
• Automated Testing and tooling - Junit, Mocha, PHPUnit
• Cloud Native Technologies – Automation pipelines, K8s, Serverless technologies, Docker and containerisation.
• Development Processes and Standards – Agile methodologies, DevSecOps, Secure coding standards e.g. (PCI compliance standards) In addition, you will be provided with both direct mentoring/buddy and the option to do external training and qualifications.

Technical skills & Desirables

• Willingness to learn and grow by picking up new technologies and showing initiative in day-to-day tasks.
• BSC Hons Degree in a relevant field at the level 2:2 or above.
• Competency in at least 1 core development language (Typescript, JavaScript, PHP).
• Understanding of agile development practices including standups, retrospectives.
• Familiarity with JS frameworks (React Native, Angular, Express, Zend, Symfony, Laravel, Vue.js etc.).
• Familiarity with JavaScript, jQuery, HTML5, CSS.
• Experience creating and integrating with API / REST backends.
• Web application security including CORS, OWASP best practices.
• TDD / BDD.
• Comfortable with modern development tooling (i.e. GIT, Jira, CI/CD GitLab, etc.).
• Awareness of designs patterns, SOLID, DRY, DI, etc.
• Any Self-Directed learning and development work would be a bonus.

This position offers an ideal starting point for someone to enter the world of Software Engineering.
Within one month, you'll:

• Show a good understanding of a programming language: JavaScript, Python, PHP, etc.
• Show awareness of secure web technologies, TLS, certificates, etc.
• Show excellent communication skills, both written and verbal.
• Be able to explain technical concepts in a friendly and patient manner.
• Build relationships beyond your line manager and buddy.
• Work with projects in IDEs, Jira, Confluence, Git.
• Have thorough understanding of GDPR and PCI regulatory requirements.
• Have experience of containerization (docker, etc.)

Within three months, you'll:

• Display an aptitude to learn new skills and apply knowledge to solve complex problems.
• Gain knowledge of web application security methods and how they are implemented.
• Start working with DevOps technologies and gain exposure to cloud environments and CI/CD pipelines (AWS, Gitlab, K8s, etc.).
• Have completed initial support/ bug tickets and started picking up new feature tickets. (paired development).
• Have released Code updates into production.

Within six months, you'll:

• Work closely with internal and external customers to define their requirements for solutions.
• Provide input to product design decisions.
• Experience the full development lifecycle.
• Completing development tasks with minimal support.
• Have developed, tested and released an application / feature using CI/CD pipelines.
• Be confident to work and operate in AWS / Kubernetes.

Within twelve months, you'll:

• Have worked with your Team Lead to develop a bespoke personal development plan (PDP) to guide your future career path.
• (Applicants that excel in the above tasks will) be given the opportunity to train and be mentored in a wide variety of languages and systems. Eckoh is a true full stack company utilising such technologies as HTML, JavaScript, React/Native, NodeJS, PHP, C, C++, VXML/CCXML, Containerization, orchestration (Docker, Kubernetes, etc.), Enterprise messaging systems (RabbitMQ, Kafka), CI/CD (GitLab, SonarQube, Selenium ...), etc.
• Be able to contribute to knowledge sharing and actively participate in professional growth of others
• Be designing and developing bespoke solutions for customers.

Our benefits

• Focused on education and training (conference attendance, higher education sponsorship)
• Regular Developer Talks
• Core Hours policy (10am to 4pm, flexible start and ends agreed with manager)
• 25 days holiday and increases with service
• Excellent Share Incentive Scheme
• Employee Recognition schemes
• Free tea, coffee, fresh fruit and snacks
• Relaxation floor (lunch area, quiet room, pool table, Xbox)
• Well-being initiatives, such as in-house Reflexology and Sports Massage
• Discounted offers
• Team days and Volunteering events
• Christmas & summer company events
• Pension scheme
• Discretionary annual bonus
• Life insurance
• Simply Health scheme
• Access to group Bupa membership scheme (Salary Sacrifice)

Salary: £25,000-£30,000 + excellent benefits and superb working environment (Salary negotiable and commensurate with experience)
Location: Hybrid working, 2-3 days in office (Hemel Hempstead)
Shift patterns: Total hours 37.5 per week 9.00am to 5.30pm Monday to Friday (alternate shifts may be available)

So, if you are an innovator and love to find creative solutions to challenges, are passionate about helping customers provide exceptional service, and are a great team player, then you should consider working here at Eckoh. Find out more about our team and culture here.

Location Hemel Hempstead/Remote
Salary 25,000-£30,000 (negotiable + excellent benefits)
Hours per week 37.5

Job Type: Full-time

Salary: $25,000.00 per year