Technical Solutions Architect @ TheMasonGroup - Horsham, PA
Job Overview
4 months ago
Technical Solutions Architect
TheMasonGroup - Horsham, PA
Technical Services Engineer
Are you looking for a place where you can receive all the support you need to excel?
- Our company culture believes in family values.
- We are never stagnant, we support change.
- We believe in giving back to the community.
We are looking for a Technical Services Engineer to join our technology team in the Data Center to help us achieve our goal of delivering technology tactics and results to drive businesses forward. To deliver, we need employees with positive attitudes who are effective, sociable, intelligent, and groundbreaking. We drive our employees to be the best by investing in them. You will be offered the opportunity to advance and receive the tools to do so. We value success, while understanding the importance of a work life balance.
If you have a proven track record of success implementing data center solutions, a proven ability to build strong relationships with clients and peers, and a desire to be a valued member of a growing organization then, we encourage you to apply for this opportunity!
Qualifications:
- Minimum 7 years’ experience with a demonstrated proven record and relevant experience successfully working within a managed services organization
- Strong working knowledge of all Data Center technologies, including Windows, and Linux/Unix operating systems, virtualization platforms, Remote User technologies such as RDS, network-based storage systems and SANs, and SQL server database management, networking and internet security
- Collaborate with Network Support and Customer Manager to provide ongoing System Architect services in keeping with customer support plans
- Work with support team to develop and maintain Periodic Review Plans
- 5+ years hands-on experience with Windows server technology, deployments, and architecture
- Experience working with Enterprise Resource Planning systems (ERP) and manufacturing based customers
Preferred Skills:
- Demonstrated ability to communicate and collaborate with other team members
- Must have technical experience in design, deployment, and troubleshooting
- Must have the ability to analyze existing and anticipated client requirements and promote consideration of companies’ solutions and services to meet the client’s requirements
- A desire to learn other emerging technologies and skills
- Ability to provide training to customers and peers
- Ability to work both independently and as part of team, depending on project scope
- Must have excellent communication, documentation, and customer facing skills
- A proven track record of high-quality solution implementations
- Must be a team player and contributor
- Energy, excitement, passion, and desire to make an impact our customers
Responsibilities:
- Excellent inter-personal skills including coaching and motivating people, interacting with Management/Executives/Ownership, and building strong working relationships with business managers
- Provide data center performance and capacity analysis
- Perform storage replication, backup, and DR tests and POCs using native and 3rd party tools
- Deliver customer training and knowledge transfer
- Create Service Standards in design, documentation, configuration, and implementation
- Communicate regularly with the Service Delivery Manager on client satisfaction and review client initiatives
- Provide accurate and on-time updates to team members, project managers, and management team
- Continue to stay current in all aspects of the solutions within your area of expertise
- Maintain required vendor certifications and continue to grow technical skill set
Achieve the requirements and primary accountabilities by:
- Able to manage multiple projects.
- Initiating new, creative ideas.
- Having a willingness to be flexible - adapting to new paths
- Strong problem solving / troubleshooting practices
- Being a team player and working cross-functionally.
- Managing resources and relationships - internally and externally.
- Consistently evaluating processes - recommending changes when appropriate.
- Communicating throughout organization.
Looking forward to getting to know you…
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Which server platform do you have experience with?
Education:
- Bachelor's (Preferred)
Experience:
- Managed Services Organization: 7 years (Preferred)
- ERP systems: 5 years (Preferred)
- Linux: 5 years (Preferred)
- Remote User Technologies: 5 years (Preferred)
Work Location: One location
Similar Jobs
Patient Service and Staffing Associate - Full Time/ Days
Children's Hospital of Philadelphia
Philadelphia, PA
Previous customer service background required. Additional duties include scheduling patients for CCC services, including complex scheduling activities, serving…
Special Agent S, OSIG
Commonwealth of PA
Dauphin County, PA
Our employees receive special employee-only discounts and rates on a variety of services and memberships. In this position, you will be assigned the functions…
Automotive Technician
Monro Auto Service and Tire Centers
Warminster, PA
Automotive technical school certificate/degree. Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and…
Physical Security Design Associate
The Archdiocese of Baltimore
Baltimore, MD
A Bachelor’s Degree or completion of a technical program focused on technology-based physical security solutions such as Security Management, Physical Security…
Client Service Manager
Siemens Energy
Horsham, PA
Review contractual terms and conditions for service specifications. Serve as clients’ direct point of contact while repairs are ongoing at the service center.
Data Security Engineer
Bausch + Lomb
Hatfield, PA
Responsible for assessing systems, processes, and projects against compliance requirements, control objectives, and security best practices; interacts with…
Project Manager
Razorfish Health
Philadelphia, PA
Experience interfacing with clients on technical delivery projects. In conjunction with account services and Program Director, be responsible for overall health…
Data Security Engineer
Bausch + Lomb
Plymouth Meeting, PA
Responsible for assessing systems, processes, and projects against compliance requirements, control objectives, and security best practices; interacts with…
Data Security Engineer
Bausch + Lomb
Croydon, PA
Responsible for assessing systems, processes, and projects against compliance requirements, control objectives, and security best practices; interacts with…
Technical Program Manager
Amazon Web Services, Inc.
New York, NY
Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non…
Data Security Engineer
Bausch + Lomb
Doylestown, PA
Responsible for assessing systems, processes, and projects against compliance requirements, control objectives, and security best practices; interacts with…
Multiple Apprentice Gas Trbl Shtr Gas/Non-Gas L503
Consolidated Edison Company of New York, Inc.
Spring Valley, NY
Under general supervision to perform general gas service work including inspection and servicing of most complicated appliance installations.
Automotive Technical Service Manager
Monro Auto Service and Tire Centers
Warminster, PA
Oversee and audit courtesy automotive inspections and services performed by Technicians. Complete automotive inspections on every vehicle you service and…
Periop Tech Asst
Lehigh Valley Health Network
Allentown, PA
Demonstrates sound judgment and technical skills. Assists nursing staff in the rooms with patient care by positioning, transferring of anesthetized patients,…
IT Support Associate
MSquare Healthcare
Baltimore, MD
Patience and communication skills to deal respectfully with customers of varying levels of technical competence. 50% Customer-Facing IT Support.
Data Security Engineer
Bausch + Lomb
Bethlehem, PA
Responsible for assessing systems, processes, and projects against compliance requirements, control objectives, and security best practices; interacts with…
IT Engineer III - REMOTE
CSAA Insurance Group
Philadelphia, PA
Work independently while providing clear, documented activities to include customer or technical issues. Quickly identify and analyze events from monitoring…
Operations Specialist – Vendor Finance
PNC Financial Services Group
Horsham, PA
Products and Services – Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse…
Software Engineering
JPMorgan Chase Bank, N.A.
Jersey City, NJ
Experience in high throughput, low latency micro services architecture. BS/BA degree or equivalent experience. Knowledge of Fintech industry would be a plus.
Maintenance Technician - Day Shift
Ingram Content Group
Breinigsville, PA
Read and interpret equipment manuals and work orders to perform required maintenance and services. Perform basic technical skills, but not limited to,…
DATA ANALYSIS ASSISTANT
United Nations
New York, NY
Meets timeline for delivery of products or services to client. The Travel and Transportation Section provides travel and transportation services at UN…
Data Security Engineer
Bausch + Lomb
Philadelphia, PA
Responsible for assessing systems, processes, and projects against compliance requirements, control objectives, and security best practices; interacts with…
Radiologic Technologist - Urgent Care (Dresher)
Carbon Health
Dresher, PA
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent…
Data Security Engineer
Bausch + Lomb
Lancaster, PA
Responsible for assessing systems, processes, and projects against compliance requirements, control objectives, and security best practices; interacts with…
News

