Employee Experience - Digital Accelerator - Sr. Associate @ JPMorgan Chase Bank, N.A. - Jersey City, NJ

Job Overview

6 days ago

Employee Experience - Digital Accelerator - Sr. Associate

JPMorgan Chase Bank, N.A. - Jersey City, NJ

Within the Employee Experience Product, the Digital Accelerator (DA) team equips employees with next generation skills and tools to strengthen employee productivity. To date, the DA team has created interactive, scalable training curriculums to teach automation, data wrangling, data visualization, and data analysis skills using tools like Alteryx, Tableau, Python, and Xceptor.

In this role, you will be responsible for leading advanced training on the tools, driving tool adoption by employees, and building solutions to drive collaboration between employees. In addition, you will partner with senior sponsors to launch communication campaigns to drive program adoption.

Job Summary

The Digital Accelerator team is responsible for training employees, facilitating solution development, and building scalable solutions to enable employee adoption of new tools. More specifically, this role requires the candidate to:
  • Create and curate Digital Accelerator training content and program tools, including: addition of new tools/technologies and solution-sharing platforms
  • Drive employee engagement and new tool adoption through key initiatives such as hackathons
  • Communicate to program sponsors and participantswith updates on progress, challenges, new content, and next steps
  • Lead weekly office hours sessions; helping employees overcome challenges in solution development using Alteryx, Tableau, Python, and Xceptor
  • Partner with cross functional stakeholdersto enable access to new tools, deployment of solutions, and scale tool usage by employees
  • Facilitate continued Digital Accelerator developmentby connecting program participants to people and technology resources to facilitate technical configuration of solutions and deployment to production
  • Be a self-starter and self-motivated to advance projects and initiatives
  • Have strong analytical and problem solving skills and be able to apply them to a given situation

  • Advanced proficiency using data transformation and visualization tools (e.g. Alteryx, Tableau, Python, Xceptor, SQL and UiPath)
  • Bachelor's degree, with a focus on engineering, BIS, MIS, computer science, Finance, or another quantitative field
  • Delivery oriented, conscientious and reliable; strong written and verbal communication
  • 5+ years experience:
    • Working on a team delivering in an agile, iterative fashion
    • Publishing frequent communications to large audiences and senior stakeholders
  • Demonstrate an eagerness to learn, tackle difficult challenges, and develop others
  • Ability to wear multiple hats and quickly pivot between roles and responsibilities
  • Strong multi-tasking, prioritization, and presentation skills
  • Experience using collaboration tools to publish content is a plus (e.g. Confluence, Sharepoint)
  • Knowledge of Agile methodologies and SDLC is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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