Site Reliability Engineer @ JPMorgan Chase Bank, N.A. - Jersey City, NJ

Job Overview

9 days ago

Site Reliability Engineer

JPMorgan Chase Bank, N.A. - Jersey City, NJ

PLATFORM SRE

Organization Description

Our CCB-Digital-IPM (Infrastructure Production Management) division is driven by innovators like you who are driven to create technology solutions that make us work more efficiently and help our businesses grow and maintain the stability and reliability of our applications and platforms. It's our mission to efficiently take care of our clients' wealth, helping them get, and remain properly invested. Our team of agile technologists thrive in a cloud-native environment that values continuous learning using a data-centric approach in developing innovative technology solutions.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Job Description

As an experienced Platform SRE professional, you'll be making decisions of a global and strategic nature that impact our customers, clients, and businesses around the globe. Your expertise in analyzing complex data systems, anticipating problems, and finding ways to mitigate risk, will be key in leading a high-performing team to successfully design and navigate the program roadmap. You will be responsible for driving results and implementing multiple, complex programs on Application Infrastructure Modernization, Data Center Migration and Technology Life Cycle Management that span the breadth of the business, and they'll look to you to provide the technical leadership to move them forward. And while you'll be part of a tight-knit team that shares your passion for technology, you'll also gain access to the best minds in the business-both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important technology firms in the world.

Objectives of the Role/Responsibilities


  • Design resilient, secure, and high performing platforms using JPMC best practices
  • Improve reliability, quality, and time-to-market of our suite of software solutions
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
  • Provide primary operational support and engineering for multiple large distributed software applications
  • Build software and systems to manage platform infrastructure and applications
  • Debug and optimize systems and automate routine tasks.
  • Collaborate with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.
  • Drive work streams to ensure Applications meet strict non-functional requirements for Data Center Migrations
  • Drive Cost management through the effective design and optimization of platforms and technologies.

Required Qualifications
  • Understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices
  • Demonstrated ability to conceptualize, launch, and deliver multiple IT projects on time and within budget
  • Experience in at least one technology stack designing, coding, testing, and delivering software
  • Experience with one or more public cloud platforms like AWS, GCP, Azure
  • Experience with one or more automation tools like Terraform, Puppet, Ansible
  • Provide technical direction and leadership to internal teams and clients.
  • Experience with high volume, mission critical applications and their interdependencies with other applications and databases
  • Ability to leverage Splunk and Dynatrace to identify and troubleshoot issues
  • Understanding of Agile delivery principles and tools including Kanban framework
  • Knowledge of DevOps Tool chains and CICD
  • Experience with high volume, mission critical applications, and building upon messaging and or event-driven architectures. Understanding of container platforms such as Docker and Kubernetes.
  • Command over architecture, design, and business processes
  • Keen understanding of financial control and budget management

Preferred Qualifications
  • Bachelor's degree in computer science or other technical, scientific discipline
  • Experience with distributed storage technologies like NFS, HDFS, S3 as well as dynamic resource management frameworks (Mesos, Kubernetes)
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • SRE mindset Culture/Approaches: To run better production systems by creating engineering solutions to operational problems.
  • Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
  • Ansible and other dev ops tools is added advantage.
  • VCS Cluster experience
  • Good working knowledge of monitoring systems such as Tivoli, Geneous, etc.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans

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