Client Care Coordinator @ HELP USA - Manhattan, NY

Job Overview

2 months ago

Client Care Coordinator

HELP USA - Manhattan, NY

What You’ll Do

Do you want to help families experiencing homelessness get their lives back on track? If so, this is the job for you! As a Client Care Coordinator at one of our shelters for families with children, you’ll help families in crisis with mental health, domestic violence, and substance abuse counseling; work with children who have experienced trauma and may have other special needs; and fortify the strengths of each family. You’ll complete psychosocial assessments and participate in our multidisciplinary team approach to service to ensure positive outcomes for the families we serve. And you’ll gain supervised clinical hours needed to advance in your career.

You’re a good fit for this role if you have:

  • Current LMSW or LMHC license or expect to receive your license within three to six months.

  • Compassion and respect for parents and children who are experiencing homelessness.

  • Knowledge of child and adolescent development, emotional/behavioral health, mental health, parent-child relationship family dynamics, and diagnostic classification.

It would be great (but not required) if you are:

  • Bilingual (English/Spanish), since many of our clients are native Spanish speakers.

We Have GREAT BENEFITS!

  • Health insurance through Cigna, including dental and vision, with an option that covers entire family with NO employee contribution

  • Generous Paid Time Off

  • 401k with Company contribution even if employee doesn't contribute

  • Tuition Reimbursement and Educational Achievement Awards for employees completing educational & certification milestones

  • And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.


EOE. A Drug Free Workplace.

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