PROGRAM ADMINISTRATOR @ NYC Careers - Manhattan, NY

Job Overview

5 days ago

PROGRAM ADMINISTRATOR

NYC Careers - Manhattan, NY

The Division of Adult Services provides an array of services for homeless single adults and adult families (families with no minor children). While in shelter, staff focuses on diverting clients back to permanent housing working closely with them to identify other permanent housing options through subsidies, supportive housing, or independent living. Specifically, the Division is responsible for the oversight and contract monitoring as well as social services delivery to approximately 16,000 Single Adults and 2,500 Adult Families. They ensure that services to the City's most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services (DHS) is recruitng for one (1) Administrative Director of Social Services M-3 to function as a Program Administrator within the Adult Services Division,who will:

  • Be responsible for the administration of directly operated and/or contracted facilities and will ensure the provision of services in a safe and well-maintained environment.

  • Ensure compliance with applicable mandates, agency standards and regulatory requirements governing the right to shelter and shelter conditions.

  • Respond to critical incidents and other significant events affecting clients’ health and/or safety.

  • Conduct routine site visits.

  • Oversee program activities and the provision of social services to ensure optimal service delivery.

  • Review and conduct various analyses to measure programs’ performance and placements as it relates to goals, targets, and outcomes.

  • Identify needs and make recommendations for improvement.

  • Provide direction to enhance communication between the agency and providers.

  • Confer with staff as needed regarding programmatic and personnel issues.

  • Oversee the shelter contracting process to ensure compliance with applicable terms and conditions and follow agency policies and procedures.

  • Evaluate Requests for Proposals (RFPs), participate in contract negotiations, prepare contract related reports and participate in the planning of policies, procedures and programs.

  • Liaise and interface with local Community Boards to promote and maintain cooperative relationships in the community.

  • Be required to work on special initiatives as needed.

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

  • Proficiency in MS Word, Excel, and Outlook strongly preferred.

  • Excellent written, oral communication, interpersonal and organizational skills strongly preferred.

  • Ability to handle multiple tasks simultaneously.

Additional Information

LOAN FORGIVENESS

The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DSS/HRA/DHS qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:
https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

In addition, the Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits:
Generous Pension Plans (The New York Employees' Retirement System);
401(k) and Roth 457 Retirement Savings Programs;
U.S. Savings Bonds Flexible Spending Program;
Health Benefits, Dental, Vision Coverage, Prescription Drug Program;
Training and Professional Development;
Opportunity for Scholarship; College Savings Program;
Paid Holidays and Generous Annual Leave.

To Apply

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

CLICK “APPLY NOW” BUTTON

55-a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Hours/Shift

Mon-Friday 8:00 am – 4pm

Work Location

33 Beaver St, New York, NY

Residency Requirement

New York City Residency is not required for this position

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