Associate Site Manager, NYC Metro @ JPMorgan Chase Bank, N.A. - New York, NY

Job Overview

6 days ago

Associate Site Manager, NYC Metro

JPMorgan Chase Bank, N.A. - New York, NY

This position is responsible for evaluating, recommending, and ensuring the implementation of established security and life safety procedures at the Midtown Campus in New York, NY. This Position will primarily oversee the overall security officer program controlling access to the facility (or group of facilities) and will assist in providing protection for customers, employees, visitors and assets. This position will also act as the Global Security liaison with the various lines of business within the Campus location(s). This position will report to the Corporate Security Director NY Metro.

Global Security protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, crisis management, ATM, branch and corporate building security, customer safety, physical crime investigations, workplace violence and fire and life safety.

Site Manager responsibilities:
  • Oversee performance of the proprietary and contract security guard staff
  • Plan and schedule work assignments
  • Interview and recommend potential new hires for employment
  • Implement approved policy and procedural changes as directed. Validate program effectiveness.
  • Maintains liaison with Facilities Management, fire and police officials, contractors, and the various lines of business senior leaders
  • Train security officers on various post assignments
  • Facilitate security equipment deployment projects as appropriate with the Midtown Campus
  • Receive and review reports from staff on needed repairs and maintenance of security equipment and devices. Follow through on resolving potential or existing issues
  • Control crisis situations
  • Evaluate staff performance
  • Generate monthly metrics and status reports on program compliance
  • Complete comprehensive internal review reports and building security surveys
  • Generate tracking documents for new initiatives or enhancements that are implemented
  • Perform special duties as directed by the Corporate Security Director
  • Decision making ability
  • Written/Oral skills: procedures, after-action reports, testing documents, management presentations, etc.
  • Procedural Knowledge: recommend and author physical security procedures and directives to keep program up to date
  • Program Management: ability to evaluate security guard vendor adherence to contractual requirements, including periodic testing
  • Emergency Management expertise: ability to manage fire/life safety program and control crisis situations.

Qualifications:
  • Knowledge of current physical security standards
  • Have at least an Associate degree OR have law enforcement or US military background with honorable discharge OR five years of security officer job-related work experience
  • Basic Computer skills in Microsoft Office Programs
  • Effective use of open-source public information
  • Effective Time Management
  • Ability to communicate in writing and orally
  • Delegation Skills
  • Conflict Management
  • Developing Others
  • Managing and Measuring
  • Problem Solving
  • Timely Decision Making
  • Written Communication
  • Must have a valid driver's license

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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