Country Employee Relations Manager @ H&M - New York, NY

Job Overview

6 days ago

Country Employee Relations Manager

H&M - New York, NY

Company Description


At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true.
Help us reimagine the future of an entire industry by making everyone look, feel and do good.

Be yourself & more at H&M.


Job Description


Responsible for the oversight of Company employee relations and labor relations strategy, develops and executes HR policies and procedures and oversees all employment law-related cases.

Job Responsibility including but not limited to:

  • Ownership of all Company employment policies and procedures, including creating, updating and maintaining practices and policies in employment, employee relations, labor relations and overall employee workplace guidelines.
  • Oversees Company-wide adherence to federal, state, municipal laws and employment related requirements.
  • Manages relationship with outside legal counsel to investigate, respond and represent the Company in all employment legal matters.
  • Proactively identifies trends in the US to assess opportunities for improvement in retention and workplace practices.
  • Responsible for the ethical management and oversight of the H&M Open Door Hotline.
  • Assesses risk levels and proposes resolutions for collective bargaining or other labor or contract negotiations.
  • Develops ER & LR team members on best practices, enhanced ways of working and emerging employment topics.
  • Partners with outside counsel and LR Supervisor to recommend collective bargaining strategies, goals, and objectives for the US.
  • Supports the LR Supervisor with interpreting and drafting contract proposals or counterproposals for collective bargaining or other labor negotiations assessing impact on Company operations.
  • Advises management and LR Supervisor on matters related to the administration of contracts or employee discipline or grievance procedures.
  • Partners with Central HR team to develop employee training, including Sexual Harassment, Supervisory Workshop and other relevant content to ensure current compliance with Company practice and legal requirements.
  • Partners regularly with key stakeholders to ensure that clear, accurate, and timely communication methods for employment policies and programs are available to, and understood by, all employees in the US.
  • Acts as a trusted business partner to provide coaching and advisement to senior leadership on escalated employee relations matters.
  • Maintains overview of high-risk ER cases across all US company locations.
  • Provides internal consultation when necessary to country leadership team on organizational staff planning.
  • Serves as a deputy member of the country’s Crisis Response Team, providing advisement and solutions during high risk incidents.
  • Creates and maintains new and ongoing vendor relations with outside legal counsel and other vendors.
  • Consistently uses values and global leadership expectations in decision making.
  • Actively seeks and responds to feedback from H&M employees on engagement and culture.

Financial Accountability:

  • Decisions impact national employment and labor legal fees, including managing, defending and settlement of legal matters/cases. Supports 550+ stores, offices and warehouses with potential legal issues; works with internal partners and external counsel to mitigate company exposure to employment and labor law liabilities.

Qualifications


Minimum Candidate Qualifications:

  • 4-year bachelor’s degree in HR, pre-law, business, finance or relevant business field preferred
  • PHR or SPHR certification through HRCI highly desired
  • 10 or more years’ experience in an HR generalist or specialist role specifically dealing with employee coaching and counseling with employee and labor relations but also benefits, payroll, recruiting and training experience
  • Minimum 5 years in HR role supporting multi-unit retail locations

Competencies:

  • Exceptional customer service and interpersonal skills.
  • Ability to multitask and determine key priorities
  • Ability to lead, motivate and develop staff
  • Detailed knowledge of employment law and legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc.
  • Strong knowledge of H&M HR practices, policies and guidelines.
  • Union knowledge and/or experience with unions preferred
  • Ability to be neutral and confidential and deal with sensitive information.
  • Ability to develop, communicate and follow through on strategic decisions
  • Ability to be flexible and adapt to changes according to changing business need
  • Ability to communicate and work with all levels of employees.
  • Ability to convince managers on value of ER/LR practices
  • Skilled at solving conflicts in a direct but positive way
  • Proven organizational and analytical skills
  • Ability to provide leadership through our shared values.
  • Strong symbolic brand ambassador
  • Ability to travel 10% domestically, and internationally as needed

Job Status: Exempt

EEOC Classification: OFM

#LI-Hybrid


Additional Information


Why You’ll Love Working for H&M

  • Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals
  • Endless growth & development opportunities
  • Dress your personality. We encourage you to dress your personality all day, every day.
  • Did we mention our discount at H&M, &Other Stories, and COS?

Compensation:

Salary Range is $165,987 - $190,890 annually**

Benefits:

H&M believes in rewarding our employees for their many contributions to our shared success. That’s why we offer a full range of inclusive benefits that enable wellness, both in and outside of work. We pride ourselves on being a do-good company and we have a comprehensive benefit package that matches that ambition. Please note, benefits may have eligibility requirements based on employment status.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Our Career site will have more details, click on Benefits at career.hm.com

  • This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

All your information will be kept confidential according to EEO guidelines.

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