Customer Delivery Architect, Application Modernization - Global Financial Services @ Amazon Web Services, Inc. - New York, NY

Job Overview

15 days ago

Customer Delivery Architect, Application Modernization - Global Financial Services

Amazon Web Services, Inc. - New York, NY

Technology leadership experience in the financial services industry, or customer-facing technical leadership roles servicing the financial services industry. • 12+ years application design/implementation/consulting experience of distributed applications • 7+ years of experience in leading large-scale migration and modernization programs with hands-on expertise in two or more of the following domains: microservices decomposition of monolithic applications, batch to streaming conversion, event driven architectures, containerization and orchestration, migration strategy design, migration business case creation, application portfolio analysis, application assessment, migration process design, migration tool implementation, migration execution, or operational integration. • Practical knowledge of Agile project management and software development methodologies such as Scrum and SAFe. • Broad-based understanding of cloud platform services, cloud-native architectures, and cloud infrastructure. • Bachelor's Degree in STEM or equivalent experience
Job summary
Are you an application modernization specialist who has led successful large-scale application modernization projects at a Global Financial Services company? Do you relish working with customers as a Solutions Architect on complex business and technical problems and then look forward to leading the implementation and delivery of those solutions on customer projects?

Amazon Web Services (AWS) is hiring senior-level Customer Delivery Architects (CDA) with an application modernization specialization in our Global Financial Services (GFS) Professional Services group. CDAs work in both pre-sales and delivery capacities in developing solutions that make the best use of AWS Cloud services.

With a deep understanding of your customer’s business, culture, processes, and technology environment, you will guide strategic application modernization professional services engagements at your customers to success. Successful candidates will have business development, pre-sales, solutions architecture, and technical program management background, be detail-driven, and have experience in managing virtual teams to deliver complex programs.

You are comfortable with whiteboarding cloud architectures in customer workshops and then rolling up your sleeves and working with implementation teams to implement developed architectures. You are a passionate leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and project team level, and collaborate with a wide range of technical and non-technical teams regardless of geographical or organizational boundaries.

The CDA role is customer-facing, and travel to customer locations is required.

Roles and Responsibilities:
  • In partnership with the Professional Services account manager, formulate and execute strategies to accelerate customer outcomes through AWS Professional Services engagements.
  • Engage with customer business and IT executives to define and execute enterprise-level application transformation programs and help create compelling business cases to transition to the Cloud by identifying motivators and drivers that unlock business value for our customers.
  • Work with teams at existing and potential customers to deeply understand their business and technical needs. Develop solutions that make the best use of the AWS Cloud platform and Services. Collaborate with AWS field sales, training, and support teams to ensure customer success.
  • Develop Professional Services project proposals and SOWs, and work with Professional Services account managers to develop detailed task plans, effort estimates, and delivery timelines.
  • Guide and manage the delivery of strategic application modernization engagements.
  • Form strategic relationships with AWS technology and Systems Integrator partners.
  • Help customers architect and develop scalable, highly available application solutions that are cloud optimized.
  • Advise and implement AWS best practices, Agile software development and DevOps practices such as infrastructure as code, continuous integration and automated deployment.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organization—leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, this is a customer facing role in a hybrid delivery model. Project engagements include remote delivery methods and onsite engagement that will include travel to customer locations as needed.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

• Work experience in Banking, Capital Markets, Payments, Insurance, or other segments within the Financial Services Industry. • Knowledge of one or more Financial Services domains such as Payment processing, Core Banking, Core Insurance, Front and Middle Office Trading, Enterprise Risk Management, and Anti Financial Crime. • Exposure to Financial Services Governance, Compliance, and Risk management requirements covering security and privacy. • One or more certifications in Project Management or Enterprise Architecture frameworks such as SAFE, PRINCE2, or TOGAF. • Knowledge of Cloud Computing, AWS services such as EC2, VPC, S3, RDS, ECS/EKS, Streaming, Containers, Microservices, and Serverless technology. • Experience leading cloud migrations and cloud native modernization Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Similar Jobs

Unit Secretary Labor & Delivery PT 11P-7A

RWJBarnabas Health

Jersey City, NJ

High School Diploma or GED equivalent required within one (1) year of hire. Excellent communication and interpersonal skill (verbal and written) must be…

Business Associate A-Emergency Department-MSH-Part Time-Evenings

Mount Sinai

New York, NY

Proven customer service experience in a healthcare environment. Job Summary: Responsible for the business aspects of a patient's stay, as well as patient…

Assistant Designer, Vince Camuto Footwear

Designer Brands (DSW, Camuto Group)

New York, NY

Professional demeanor and customer service oriented. The candidate should be involved in and learn the design process by supporting the administrative work…

Representative, Client Svc II

Canon Solutions America, Inc.

New York, NY

Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. Good customer service and communication skills.

Route Delivery Driver (Grocery route)


Montgomeryville, PA

Unload products, check in with store receiver, move delivery to backroom, obtain signatures and collect proof of delivery. Maintain DOT rules and regulations.

Associate Sales Representative, OR Safety (NYC/Northeast)


New York, NY

Focus on customer satisfaction as a high priority. Assist sales team with in-service of equipment at customer sites.


FLIK Lifestyles

New York, NY

May drive a catering delivery truck. Distributes and collects customer comment cards for catered functions. We are hiring immediately for a full-time CATERING…

In-store Warehouse Worker - Replenishment PT 20-34/hours


Philadelphia, PA

Selecting goods for customers within the agreed time frame, securing excellent quality of delivery in a multichannel environment.

Global Head of Digital Customer Success


New York, NY

Enhance customer experience by streamlining customer engagements. Leveraging customer data and insights to better serve value add content, train and support…


Quest Diagnostics

White Plains, NY

Assign pickup and delivery destinations to courier. Researches and solves customer complaints or issues. Monitor Status of time sensitive pickups to ensure…

Temp, Payroll Administrator

Sesame Workshop

New York, NY

Provide a high level of customer service based by assisting employees with payroll-related issues (direct deposit, PTO policy, password resets, payroll…

Security Shift Supervisor - Unarmed FT 1st Shift

Allied Universal®

Newark, NJ

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.

Financial Advisor (FA) Trainee (Queens/Brooklyn/Staten Island region)

TD Bank

New York, NY

Actively calls and meets with TD Bank customers and prospects with the goal to deepen customer relationships, assist with customer service issues, and identify…

Security Shift Supervisor - Unarmed FT 1st Shift

Allied Universal®

Union City, NJ

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.

Terminal Clerk I

Estes Express Lines, Inc.

South Plainfield, NJ

Contact customers and coordinate delivery times and schedule appointments for freight delivery. Identify freight bills requiring special delivery instructions.

Shipping and Inventory Clerk

Bowery Farming

Kearny, NJ

Accept and signs for deliveries. Assist in unloading shipments from delivery truck. Identify and resolve supply shortfalls by identifying missed deliveries.

SaaS Solution Delivery Specialist

Nasdaq, Inc.

New York, NY

Ability to work and manage high demanding customers in the financial space. Drive daily customer onboarding/off-boarding/testing and implementation requests.

Deskside Team Lead


New York, NY

Demonstrated customer communication and business skills are therefore needed since direct customer interaction is often required.

Server/Waitstaff - Atria 86th Street

Atria Senior Living

Bronx, NY

Set and clear tables, take residents’ dining orders and provide the highest level of customer service. Assist with the preparation, delivery and cleanup of…

Patient Care Associate

Yale New Haven Health System

New Haven, CT

This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups…

Pharmacy Technician - Customer Service

PharmScript, LLC

Somerset, NJ

Previous customer service experience preferred. Providing status or confirmation of medication delivery. Processing of verbal requests for medication.

Sales Engineer


New York, NY

Shadow customer meetings as a learning experience. Present as a SME at different customer, partner, and user forums. Within 6 months, you will:

Computer Operator Sr.

Reliance Standard Life Insurance Company

Philadelphia, PA

Handles all Globalscape requests for new accounts and investigates customer concerns. Ability to interact with customers of all levels, in a professional manner…

Warehouse Associate - 3rd Shift (Union)


Secaucus, NJ

Prior warehouse experience in shipping, receiving, delivery, or inventory management is required. Ferguson is currently seeking the right individual to fill an…