Engineering Manager, Messaging Tools @ The New York Times - New York, NY

Job Overview

12 days ago

Engineering Manager, Messaging Tools

The New York Times - New York, NY

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

This is a pivotal moment in the life of The New York Times. We have declared ourselves a subscription-first company, staking our future on producing journalism that is worth paying for and is unparalleled in its quality, depth and breadth of coverage. Connecting our expanding readership to our quality journalism is one of our most vital and exciting challenges as we move towards reaching our goal of 15 million subscriptions by 2027 . One of the most critical connections to that journalism is through messaging by email and on mobile devices, where our journalists can meet readers directly and with clear intent. Our readers depend on our outreach to ensure that they can fully understand the news when it’s happening, and wherever they are.

This is the work of the Messaging Tools team, which is responsible for an editorial messaging tools strategy that covers everything from free long-form daily newsletters like The Daily to newly created portfolio of Subscriber-only Newsletters, as well as push notification alerts. As the Times creates new email products, the Messaging Tools team will need to evolve its processes and systems to meet those products and the demand of their audiences. The job of Engineering manager of this group will be to ensure that those systems scale from the newsroom to delivery, and that the team scales to meet the need in this critical editorial channel.

What you’ll do

  • Manage a team of 5+ engineers working in React and Node.js.
  • Oversee the staffing strategy, building and retaining a high-performing team, and directly hire engineers as that team grows.
  • Foster a culture of close collaboration and trust between engineers
  • Maintain and execute the Messaging Tools roadmap, ensuring that the team balances projects advancing rigorous audience, business, and technical metrics.
  • Regularly meet with your direct reports to establish and maintain strong working relationships and trust, identify issues/challenges/areas of conflict, align on expectations, provide advice, and ensure proper training and career progression for themselves and their teams
  • Contribute to our broader engineering organizational efforts, including hiring, career growth, remote work and other company-wide projects
  • Ensure a sense of psychological safety across the team

What you’ll bring

  • A great track record of working alongside cross-functional peers, and Product leaders in particular, in making thoughtful and balanced team decisions
  • Experience building production systems and infrastructure with evolving business requirements, moving deliberately but able to act decisively when required
  • A thoughtful approach to technical decisions that makes room for homegrown and vendor solutions
  • Experience navigating and driving change for the benefit of the team and the business


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

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