Entry-Level Backend Support Engineer @ Taboola - New York, NY

Job Overview

7 days ago

Entry-Level Backend Support Engineer

Taboola - New York, NY

Curious about what it's like to work at the world's number 1 discovery platform as a Technical Support Engineer? We're glad you asked!

Please submit all resumes in English.

What is the key purpose of a Technical Support Engineer?

As a Technical Support Engineer on the Advertiser Professional Services team in New York, you will provide expert service to Taboola's customers, troubleshooting complex database and backend technology issues.

What skills and qualifications do I need?

For this role it is essential that you have:

  • At least one year of experience in a technical support position
  • Experience troubleshooting, SQL, Google Analytics, JavaScript, CSS/HTML, APIs and Mobile SDKs
  • Passion for developing creative technical solutions
  • Knowledge of business processes, workflows, and ability to provide structured formal documentation
  • Fluent in English

What will I be doing on a day-to-day basis?

As a Technical Support Engineer you will:

  • Perform in-depth troubleshooting including database analysis and reading system logs to solve complex support issues
  • Manage assigned cases to meet service agreement levels
  • Provide ongoing support and case management for top clients
  • Work with several departments across Global Support, Professional Services, R&D, Sales, and Account Management
  • Write technical notes and troubleshooting procedures to be used by the Global Support Organization
  • Develop a deep knowledge of Taboola-specific technology issues

Why Taboola?

  • If you ask our employees what they love about Taboola they will tell you that here, they are able to discover their best professional selves, explore where they can grow, and learn from and together with smart and talented people.
  • We work with some of the biggest names in the business. Our publisher partners include NBCU, ESPN, Bloomberg, IMDb and Business Insider. Our advertiser clients include Wells Fargo, Toyota, Pinterest, Expedia and Salesforce.
  • Taboola NYC offers generous health, medical and dental coverage, 401k matching, a fully-stocked kitchen, and various gym partnerships.

Sounds good, how do I apply?

It's easy, submit your CV by clicking the "Apply" button below.

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

#LI-RT1

#LI-Hybrid

Similar Jobs

Package Handler- Switcher FT

FedEx Ground Careers US

Northampton, PA

Must have a valid driver’s license and maintain a Department of Transportation (DOT) file. Responsible for the movement of trailers to and from the unload /…

Package Handler- Switcher PT

FedEx Ground Careers US

East Brunswick, NJ

Must have a valid driver’s license and maintain a Department of Transportation (DOT) file. Responsible for the movement of trailers to and from the unload /…

Busser

Brooklyn Navy Yard Development Corporation

Brooklyn, NY

Work experience as a Busser, Food Runner or other entry-level role in a restaurant is a plus. The Albert C. Wiltshire Employment Center recruits qualified…

Talent Branding Coordinator

NBCUniversal

New York, NY

It’s so much more than a tagline. Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your…

Security Officer

Securitas

Hatfield, PA

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of…

In Store Merchandise Scanner

ScanScape

Mohegan Lake, NY

At least 18 years old with a valid driver’s license. ScanScape is hiring associates called part-time Field Reps (FSRs) to perform in-store data collections at…

Custodial Worker

US Headquarters, Air Force Reserve Command

New York, NY

Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. How You Will Be Evaluated.

Security Officer for Financial Industry in Greenwich - Part Time - $15.90 per hour!

Securitas

Greenwich, CT

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Somerville, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Bridgewater, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Security Officer

Securitas

Glen Mills, PA

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of…

Fleet Driver / Transporter - PT

Avis Budget Group

East Elmhurst, NY

With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission.

Security Guard

Securitas

Scranton, PA

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of…

Temporary - METER READER - Lawrenceville

PSEG

Lawrenceville, NJ

PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Woodbridge, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Morristown, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Elizabeth, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Montclair, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Security Officer

Securitas

Warminster, PA

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Edison, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Fairfield, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Entry Level Surveillance Investigator

DigiStream Investigations, Inc.

Dover, NJ

_\*\*Only apply if you have availability to work any of the 7 days of the week, and only if you can work a 5 day per week schedule with an average of 10 hours…

Mobile Security Officer

Securitas

Collegeville, PA

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of…

Vehicle Preparation Representative- Class A CDL Driver

Penske Truck Leasing and Logistics

Berwyn, PA

Valid driver’s license required. Willingness to work the required schedule, work at the specific location required, complete Penske employment application,…