Front Office Application Support Associate (DevOps) @ JPMorgan Chase Bank, N.A. - New York, NY

Job Overview

a month ago

Front Office Application Support Associate (DevOps)

JPMorgan Chase Bank, N.A. - New York, NY

Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally -and to grow your career in any direction you choose.


  • BS/BA degree or equivalent industry experience
  • Technically hands-on working with Linux, scripting and database systems
  • Quick thinker, problem solver and a fast learner
  • Working knowledge in one or more general purpose programming languages (Python preferred) and Linux
  • Ability to automate and build tools for improved productivity, or eagerness to learn it.
  • Ability to work collaboratively in teams and develop meaningful relationships at work
  • Very good written and verbal communication skills
  • Ability to automate and build tools for improved productivity, or eagerness to learn it

What do we do?

The CCEM (Commodities, Currencies & Emerging Markets) Production Management team is a DevOps modelled application support team responsible for the front-office trade floor support and stability & resiliency of the global CCEM applications (Athena). We are a truly global team of 25+ members with the presence in AMER, EMEA and Asia and we use follow-the-Sun model.

In New York, we interact directly with the Front Office traders, Middle office users as well as with our Application Development (AD) and Global Infrastructure partners. The CCEM business is a fast growing one and it relies heavily on the technology - agility and high availability (stability) of our application software. Our team's key focus is automation and tooling using DevOps principals that will continuously eliminate repeat work and enhances our productivity on YOY basis.

What is Athena?

Athena is J.P. Morgan's cross-market risk management and trading system that provides functionality for traders, salespeople and operations staff globally. It is used in our FX, commodities, fixed income and credit businesses. Athena includes a globally replicated object-oriented database, a powerful dependency graph and a fully integrated stack across pricing, risk and trading tools. The code is a combination of Python and C++: C++ for speed, and Python for flexibility and rapid but controlled releases. Athena is designed to provide a continuous deployment environment, and pull developers close to the business to help increase revenues, while improving operational processes and controls to reduce costs.

Working as a Technologist in JPMorgan Chase & Co.

When you work at JPMorgan Chase & Co., you're not just working at world's largest global financial institution - you're an integral part of one of the world's biggest technology companies. In 15 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.

J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.

Equal Opportunity Employer/Disability/Veterans

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