Insights Manager @ Instacart - New York, NY

Job Overview

3 months ago

Insights Manager

Instacart - New York, NY

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

Objective is to leverage data to produce actionable insight around clients' performance on instacart to:

  • Help them drive category and brand conversion
  • Help them build a profile of the ecomm consumer for their brands
  • Help Instacart's sales team drive more advertising investment
  • Become a 'trusted advisor' on how to win in ecommerce!

ABOUT THE JOB

You will lead a group of 3-5 clients and work with our sales and account management teams to:

  • Identify the key business drivers for our CPG Partners, quantify their impact on the business, deliver business insights, and make actionable recommendations to grow the business
  • Integrate consumer and customer insight to better inform targeted strategies, plans and decisions
  • Work independently as the key day to day resource for all CPG partner analytic needs, often presenting directly to senior CPG ecomm leadership.
  • Integrate data from a variety of sources to identify key trends and emerging solutions for the partner and customer
  • Apply the full suite of tools and metrics available against business issues including but not limited to:
    • Sales, share, distribution, assortment, etc
    • Basket analytics such as cross shop, penetration, affinities, etc
    • Customer analytics such as trial/repeat, conversion, buy rate, LTV, etc
  • Go beyond the data and craft compelling storylines to engage our partners

ABOUT YOU

  • 2-5 years consumer packaged goods industry experience; category management experience and/or e-commerce experience a plus
  • Strong analytic / problem solving capabilities
  • Strong experience with Excel, Tableau and/or Periscope, and Google Suite
  • Ability to draw conclusions from large amounts of data and summarize findings in concise manner
  • Detail oriented with ability to produce accurate work quickly & efficiently
  • Independent worker with self-starter mentality; takes initiative
  • Strong syndicated and panel data knowledge
  • Good project management and training skills
  • Ability to comprehend and sell concepts within the context of Brand Partnerships
  • Ability to learn and apply different software applications
  • Minimum Bachelor's degree
  • Understanding of application of primary and secondary research to drive recommendations and enhance strategic nature of partnerships
  • Leadership skills in identification of and addressing business opportunities


Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

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