Lead UX Designer @ SecureSeniorConnections - New York, NY

Job Overview

4 months ago

Lead UX Designer

SecureSeniorConnections - New York, NY

Lead UX Designer

Location: Greater Boston area, Metro NY area, or in Providence, RI


We are hiring a hands-on Lead UX Designer to drive the development and expansion of the member experience for our flagship product.


We are currently interviewing candidates local to the Greater Boston area, Metro NY area, or in Providence, RI. We are looking for candidates that will be comfortable working from one of our offices, at least part of the time, after the pandemic abates. Come join our growing team!


About SecureSeniorConnections™

More than 15 million U.S. seniors struggle with loneliness and social isolation. That stress often triggers physical illnesses that have a $60 billion impact on healthcare for seniors. SecureSeniorConnections™ was founded to give nearly 50 million older adults a chance to thrive emotionally and physically – and to help those in healthcare better serve them.


SecureSeniorConnections™ is a digital platform, founded by a group of healthcare, insurance, and technology experts and infused with science-backed data. The end result? A community of members that are sponsored and validated by providers and driven by purpose, meaningful activities, and shared interests.


We start with a safe, secure environment. We work with partners committed to empowering seniors. Then, together, we make a difference. You can learn more at www.secureseniorgroup.com.


Key Responsibilities

  • Partner with Eng and PM to deliver a thoughtful, usable, and accessible (WCAG 2.1 AA) experience for senior citizens leveraging your expertise and understanding of seniors’ needs
  • Articulate your design choices and ground them in usability heuristics, WCAG 2.1 accessibility guidelines, and user research
  • Define and work within visual themes based on your excellent understanding of grids, typography, color, and design principles
  • Document your thinking using thoughtfully chosen and informed deliverables and artifacts like: sketches, wireframes, prototypes, site maps/flows, personas, and design comps
  • Experiment a lot - find data, make research plans, make prototypes (of all levels of fidelity and interactivity), collaborate on running studies, analyze results, and take action
  • Understand established interactive technologies and possess an undying thirst to learn about new ones
  • Use a variety of tools and techniques as appropriate for your team’s needs
  • Act as an active participant, mentor, and subject matter expert (within some UX domain) to help elevate the quality of work of the overall UX team
  • Motivate, encourage, and influence others in the org to engage with design thinking and the best UX practices
  • Participate in identifying and defining strategic initiatives as well as supporting those efforts
  • Drive meaningful results through your work - like increased engagement, Return on Investment, Conversion, Revenue



What You Bring to the Table

  • Have at least 5-10 years professional experience in the software/design/digital world
  • Recent experience in UX roles ~ 5+ years
  • Flexible and growth mindset
  • Well-developed business acumen - you ask good questions, engage in critical thinking, and understand how to balance user needs and business needs in a practical and effective way
  • Happy to talk through your thinking, your processes, and to show your work
  • Familiar with WCAG 2.1 AA and employ accessibility best practices for UX
  • Adept at translating UX research into interactions and designs
  • Deliver UX for Product Development in an Agile environment
  • Influence and model ways of working beyond the local Experience team to evangelize and push design into the larger organization
  • Demonstrate expertise in a foundational UX method like research, surveying, prototyping, design thinking, information architecture, or UX-related discipline
  • Prioritize, manage, and find opportunities for beneficial work through formal and informal channels
  • Prepared to coach, mentor, and contribute to the growth of junior teammates

This Job is Right For You If:

  • You are highly organized and diligent
  • You have a passion for our mission of alleviating and preventing loneliness in older adults
  • You respect our members and their commonalities and differences
  • You are willing and able to contribute your opinions and knowledge


Recruiters

This position is open to direct applicants only. SecureSeniorConnections™ is not accepting unsolicited resumes or contact from staffing agencies and/or recruiters.


EEO Statement

SecureSeniorConnections, LLC is an equal opportunity employer, dedicated to a policy of non-discrimination. The Company does not discriminate in hiring, recruiting or employment on the basis of age, sex, color, race, creed, national origin, religion, marital status, gender, sexual orientation, veteran status, ancestry, alienage, political belief, disability or handicap, familial status, atypical hereditary cellular or blood trait, genetic information, or any other characteristic protected by applicable federal, state or local laws. SecureSeniorConnections, LLC also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws. SecureSeniorConnections, LLC intends to employ only individuals who are lawfully authorized to work in the United States.


Pre-Employment Notice

A drug-free and alcohol-free workplace is vital to SecureSeniorConnections™, workplace safety, the quality of our services, and the productivity of our employees. All applicants are required to undergo testing for illegal drugs in accordance with laws specific to the prospective employees' residence following a conditional offer of employment.

Similar Jobs

User Experience Research Lead

JPMorgan Chase Bank, N.A.

New York, NY

Design and lead research studies for strategic, durable insights as well as fast turnaround projects. Work with design and product leads in order to identify…

Lead UX Engineer

EY

Manayunk, PA

Take the lead on technology-specific work streams or tasks, including presenting and collaborating within client or internal projects.

Senior UX Strategy and Operations Lead, Commerce

Google

New York, NY

As a Senior UX Strategy and Operations Lead (UX Programs and Operations), you will lead strategic and complex analytical efforts for our UX organizations.

Performance Management Data and Analytics Lead

Johnson & Johnson

Bridgewater, NJ

Supply Chain Technology is recruiting for a Performance Management Data and Analytics Lead located in Bridgewater, NJ, Cork, Ireland or São José dos Campos,…

Lead Product Designer

Recruiting From Scratch

Brooklyn, NY

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Lead Product Designer

Recruiting From Scratch

New York, NY

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Lead Product Designer

Recruiting From Scratch

Princeton, NJ

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Lead Product Designer

Recruiting From Scratch

Fairfield, CT

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Lead Product Designer

Recruiting From Scratch

Hoboken, NJ

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Lead Product Designer

Recruiting From Scratch

Philadelphia, PA

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Lead Product Designer

Recruiting From Scratch

Hartford, CT

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Lead Product Designer

Recruiting From Scratch

New Haven, CT

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Lead Product Designer

Recruiting From Scratch

Trenton, NJ

You’ll serve a vital role: from creating the experience of new features, to the craft and finish of every detail in the product.

Pershing X: Principal, User Experience Product Design Research Lead

BNY Mellon

Jersey City, NJ

This will include individual research and managing vendors to deliver: Day in the life behavioral and user needs analysis reports.

Agile Product Management Lead Analyst (work from home)

Cigna

Hartford, CT

​Collaborate with disparate stakeholder groups to identify, understand, and capture the functional needs of product stakeholders and define non-functional…

Lead Product Designer, Wealth Management VP

JPMorgan Chase Bank, N.A.

New York, NY

Prior work shows how they used an understanding of business value and product strategy to lead to successful design outcomes.

User Experience Designer - Lead, VP

JPMorgan Chase Bank, N.A.

New York, NY

Reporting into the Executive Director for Discovery and Acquisitions, you will put your UX design and leadership experience into action by building and leading…

Pershing X: Group Manager, User Experience - Product Design Team Lead

BNY Mellon

Jersey City, NJ

Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards. Activities for this role include:

Pershing X: Principal, User Experience Product Design Research Lead

BNY Mellon

Pennington, NJ

This will include individual research and managing vendors to deliver: Day in the life behavioral and user needs analysis reports.

Pershing X: Group Manager, User Experience - Product Design System Lead

BNY Mellon

Pennington, NJ

Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards.

Pershing X: Group Manager, User Experience - Product Design System Lead

BNY Mellon

Jersey City, NJ

Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards.

Pershing X: Group Manager, User Experience - Product Design Team Lead

BNY Mellon

Pennington, NJ

Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards. Activities for this role include:

UX Research Lead

JPMorgan Chase Bank, N.A.

New York, NY

Design and lead research studies for strategic, durable insights as well as fast turnaround projects. Work with design and product leads in order to identify…

User Experience Research Lead

WELLS FARGO BANK

New York, NY

As part of a comprehensive transformation underway, this individual will lead a center of excellence for customer insights and partner closely with journey…