Manager - Strategic Finance (U.S. Consumer) @ Amex - New York, NY

Job Overview

a month ago

Manager - Strategic Finance (U.S. Consumer)

Amex - New York, NY

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Lending Finance team provides strategic and financial analysis to help develop the right products, lending capabilities, and customer treatments that grow our share of spend and lend in the marketplace. We achieve this goal through a broad set of activities, such as deep financial analysis of our existing cardmember base; analysis of the industry and specific competitors; and detailed financial sizing of new card products, product refreshes, lending capabilities, acquisition offers, or customer treatments. We rely on strong cross-functional collaboration with the product, marketing, pricing, risk, and finance teams for the Global Consumer Services business. This is a high visibility role with a focus on some of the most important initiatives in one of the largest segments of American Express.

The candidate will provide strategic and financial thought leadership for Customer Lending, Pricing, PLAN IT and the Pay Over Time portfolio.


  • Own the end-to-end financial analysis of initiatives such as new lending capabilities, acquisition strategy, organic growth initiatives, and profitability analyses of the portfolio

  • Proactively work with the business to identify the critical business questions, frame the correct analyses to make decisions, and rapidly drive those analyses to closure

  • Develop and maintain strong relationships with partners in Product, Marketing, Risk, Pricing, Finance and other functions

  • Develop actionable recommendations on strategic questions at hand, effectively communicate complex ideas, and actively seek to drive the strategy of the business

  • Develop and maintain deep understanding of the competitive environment, and our competitive positioning


  • 5+ related experience preferred

  • MBA or related graduate degree preferred

  • Experience with IDN, SQL and/or SAS highly preferred

  • Strong content expert in lending, with an excellent understanding of credit risk, provision, pricing, and customer behavior on lending products

  • Ability to articulate complex ideas with brevity, simplicity and impact

  • Relationship leadership and collaboration across a wide network of matrixed relationships, relationship management skills required

  • Natural strategic mindset or “business intuition” – ability to step back from the numbers and consider the analysis from multiple points of view, decision analysis and support skillset required

  • Ability to handle high pressure environment with aggressive deadlines while balancing multiple priorities and customers

  • Quantitatively oriented and very numerate – comfortable with thinking through the “quick math”

  • High energy, proactive instinct

  • Ability to balance attention to detail and accuracy with tight deadlines

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

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