Partner Insights Manager @ Instacart - New York, NY

Job Overview

a month ago

Partner Insights Manager

Instacart - New York, NY

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

The Retail Insights Team sits at the intersection of Instacart's unparalleled grocery industry data and our most important grocery partners. This Partner Insights Manager is a partner-facing role which requires the ability to interact with our data using SQL, deal with ambiguous problems, and craft and present compelling narratives that address those problems. This is a highly impactful role whose mandate is to deepen the partnership with one of Instacart's most valuable and strategic grocery partners.

ABOUT THE JOB

  • Ability to immerse yourself in Instacart's vast database, pull together the relevant datasets using SQL, conduct analysis on the data to extract the key insights, and then assemble those insights into a compelling narrative and communicate it effectively to our grocery partners
  • Conduct deep dive analysis that uncover the root cause of issues, or to unearth insights that can help our partners grow or improve their business
  • Help our BD team craft business cases to sell-in additional Instacart products and offerings
  • Constantly prioritizing your time to make sure you're working on the most impactful things
  • Help prepare for weekly, monthly and quarterly business reviews
  • Maintain strong stakeholder relationships both internally and externally
  • Address ad hoc questions from our BD team or our grocery partners
  • Invest time into improving the processes our team uses to do our work so that we can be as efficient as possible

ABOUT YOU:

  • 6+ years in a quantitative business strategy role
  • Strong analytical skills; an ability to logically reason through a complex problem step by step and identify pitfalls
  • Strong technical skills; a strong understanding of data and how to structure it to get at the answers we need efficiently
  • Dealing with ambiguity; the ability to quickly deconstruct a problem into its most important components, have a good sense of where digging deeper will likely yield results, and coming up with an efficient and high quality approach to solving the problem
  • Crafting a compelling narrative; the ability to identify the insights that are most impactful in answering the key question and an ability to combine those insights into an easy to understand, visually appealing story that helps convince the grocery partner to take action
  • Ability to manage a number of senior stakeholder relationships, both internal and external
  • Experience writing advanced SQL queries, or a demonstrated ability to ramp up on equivalent skills / tools

NICE TO HAVE:

  • Previous experience with visualization software (e.g. Tableau)
  • Previous retail, grocery or CPG experience

#LI-Remote

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

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