Receptionist & Office Assistant @ Innocence Project - New York, NY 10013

Job Overview

a month ago

Receptionist & Office Assistant

Innocence Project - New York, NY 10013

Receptionist & Office Assistant
ABOUT THE INNOCENCE PROJECT
The Innocence Project was founded in 1992 by Barry C. Scheck and Peter J. Neufeld at the Benjamin N. Cardozo School of Law at Yeshiva University to assist the wrongly convicted who could be proven innocent through DNA testing. The Innocence Project’s groundbreaking use of DNA technology to free innocent people has provided irrefutable proof that wrongful convictions are not isolated or rare events but instead arise from systemic defects. Now an independent nonprofit organization closely affiliated with Cardozo School of Law at Yeshiva University, the Innocence Project’s mission is to free the staggering numbers of innocent people who remain incarcerated and to bring substantive reform to the system responsible for their unjust imprisonment. To learn more, please visit www.innocenceproject.org.
ABOUT THE POSITION
The Innocence Project is a not-for-profit organization that works to exonerate innocent prisoners through post-conviction DNA testing and develop and implement policy changes to prevent wrongful convictions and otherwise reform the criminal justice system.
The Receptionist and Office Assistant is responsible for welcoming visitors, answering calls, and providing support to the Office Services in order to ensure that services are provided in an effective and efficient manner. The Receptionist and Office Assistant reports to the Office Manager.
All Innocence Project employees must embrace, respect and value the rich diversity of perspectives and experience of a diverse and heterogeneous staff. We recognize and appreciate that our work is better for having varied participants and thought partners.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
The duties of this position require approximately 40 hours of work per week to be performed in-office.
THE IDEAL CANDIDATE
The ideal candidate is an organized, patient, punctual, reliable, and detail-oriented team player who understands how to handle the occasionally difficult and heavy calls the office receives. They are adept at handling various tasks, possess a background in Microsoft Office (including Microsoft Word and Excel), and well-versed HRIS (specifically in Paycom). They also have a familiarity with mail distribution and know how to take notes/minutes clearly.
ESSENTIAL JOB FUNCTIONS:
RECEPTION:

  • Welcomes visitors; answers inquiries within his/her capacity
  • Maintains the reception area so as to appear tidy and professional to visitors
  • Signs for all deliveries

ANSWERING PHONE CALLS AND EMAILS:

  • Answers incoming calls on multi-line telephone and advises callers on case submission procedures and answers other inquiries within his/her capacities
  • Logs voicemail messages from the main VM box into a spreadsheet and returns intake calls
  • Transfers calls and forwards voicemails as needed
  • Manages main email account, responding to requests within his/her capacity and forwarding to staff as needed

OFFICE SERVICES DUTIES:

  • Assist Office Manager with various administrative duties such as invoices, calendar scheduling, zoom calls etc.
  • Assist with the photo ID process for new hires and staff.
  • Assist with maintaining the office kitchens and supplies.

ADMINISTRATIVE DUTIES:

  • Maintains Out-of-Office and conference room shared calendars
  • Briefs and trains staff designated for covering the front desk when on leave
  • Stamps, sorts and distributes mail and packages
  • Takes minutes for bi-weekly staff meetings and publishes them to intranet
  • Maintains Staff Directory, Quick Phone and Office Information spreadsheets on shared “S” Drive

QUALIFICATIONS & EXPERIENCE:

  • High school diploma or equivalent and a minimum of 1 year of related experience required
  • Bilingual (Spanish/English) a requirement
  • Knowledge of computers and relevant software applications
  • Knowledge of Microsoft suite and software, and internet research
  • Must be legally authorized to work in the U.S.

KEY COMPETENCIES:

  • Strong interpersonal, diplomacy, and communication skills
  • Ability to interact effectively and sensitively with a wide variety of people of diverse professional and cultural backgrounds.
  • Professional personal presentation, hospitality, patience, attention to civility and courtesy
  • Client service orientation
  • Flexible and collaborative work style, resistance to stress, and ability to function effectively in a demanding environment
  • Superior skills in organization, planning and attention to details
  • Able to demonstrate initiative and reliability
  • Must be able to work with groups of diverse individuals in respectful, equitable, and inclusive ways.
  • Enthusiasm for the work of the Innocence Project and for social justice, including a demonstrated commitment to public interest
  • Shares values of equity, excellence, collaboration, humanity, integrity, respect, and accountability

COMPENSATION, BENEFITS & PERKS
The salary for this position is highly competitive and the Innocence Project offers an excellent benefits package, including health, dental and vision insurance, Flexible Spending Account, 401k plan with company-match. While the office is currently remote in consideration of the ongoing pandemic, once commuting into the office (located in downtown Manhattan, New York) becomes again viable we will also offer company-paid transportation benefits.
WORKFORCE DIVERSITY AND EQUAL OPPORTUNITY
The Innocence Project considers the diversity of its workforce to be vital to our organization’s success in meeting its mission. We strongly encourage applicants from all cultures, races, educational backgrounds, life experiences, socio-economic classes, sexual orientations, age, gender, and physical abilities to apply. Individuals with personal connections to the criminal legal system are strongly encouraged to apply.
As an Equal Opportunity Employer, it is our policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, national origin, age, disability, familial status, marital status, predisposing genetic characteristics, actual or perceived domestic violence victim status, unemployment status, caregiver status, or any other category protected by law.
APPLICATION INSTRUCTIONS
Please upload a cover letter expressing your interest in the role and the organization’s work, and a resume titled with your name (last name. first name. cover letter/resume). Only applications with cover letters will be considered complete applications. Information submitted through this secure site is kept confidential. Due to the large volume of applications, we are unable to give applicant updates by phone or direct email.
**Applications for this position will be considered on a rolling basis until the post is filled.**
SALARY RANGE
$25.00 - $26.00 per hour ($52,250 - $55,000)

*
COMPENSATION, BENEFITS & PERKS*
The salary for this position is highly competitive and the Innocence Project offers an excellent benefits package, including health, dental and vision insurance, Flexible Spending Account, 401k plan with company-match. While the office is currently remote in consideration of the ongoing pandemic, once commuting into the office (located in downtown Manhattan, New York) becomes again viable we will also offer company-paid transportation benefits.
WORKFORCE DIVERSITY AND EQUAL OPPORTUNITY
The Innocence Project considers the diversity of its workforce to be vital to our organization’s success in meeting its mission. We strongly encourage applicants from all cultures, races, educational backgrounds, life experiences, socio-economic classes, sexual orientations, age, gender, and physical abilities to apply. Individuals with personal connections to the criminal legal system are strongly encouraged to apply.
As an Equal Opportunity Employer, it is our policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, national origin, age, disability, familial status, marital status, predisposing genetic characteristics, actual or perceived domestic violence victim status, unemployment status, caregiver status, or any other category protected by law.
APPLICATION INSTRUCTIONS
Please upload a cover letter expressing your interest in the role and the organization’s work, and a resume titled with your name (last name. first name. cover letter/resume). Only applications with cover letters will be considered complete applications. Information submitted through this secure site is kept confidential. Due to the large volume of applications, we are unable to give applicant updates by phone or direct email.

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Job Type: Full-time

Pay: $25.00 - $26.00 per hour

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