Renewals Account Manager - Inside Sales @ Adobe - New York, NY

Job Overview

10 days ago

Renewals Account Manager - Inside Sales

Adobe - New York, NY

locations
New York
Austin
time type
Full time
posted on
Posted 5 Days Ago
job requisition id
R128502
Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity
The Enterprise Renewals Account Manager will work with existing customers to renew their Enterprise Agreements with Adobe. This will be accomplished through but not limited to cold calling, email campaigns, lead generation and follow-up, and daily customer sales activities. The role involves the management of existing accounts through the renewal of enterprise agreements as well as finding new opportunities within the account base. The Enterprise Renewals Account Manager will be based out of New York, California, Colorado, or Seattle Office. Come join the team!
What you'll Do
  • Drive and close renewal opportunities in the Strategic Commercial Enterprise space for our Enterprise Term License Agreement (ETLA) program.
  • Assist customers in understanding Adobe enterprise solutions, configuration, environment, and how they fit within their current infrastructure and business processes.
  • Ability to understand complex business environments and uncover customer issues, process problems, and translate needs into business opportunities.
  • Drive awareness into the account base through regular email campaigns and drive attendance to live and online seminars.
  • Engage in quarterly targeted call campaigns from designated prospect lists provided by Field Sales Marketing and your managed account list.
  • Build a pipeline of all opportunities through managed accounts, new leads, and campaigns. Update on a weekly basis.
  • Maintain up-to-date knowledge of Adobe's competitive positioning in the marketplace
What you need to succeed
  • 3 – 5 years of prior inside/outside sales experience, preferably in enterprise software, with a proven track record of success.
  • Prior account management experience around the renewal of Enterprise Agreements.
  • Understanding the sales cycle and solution selling process into Strategic Accounts is helpful, but not required.
  • Excellent communication and interpersonal skills.
  • Experience in prospect to closure and holding quota for your own territory
  • Accurately forecast and manage pipeline on a monthly and quarterly basis.
  • Keep accurate and up-to-date records of all deals in the CRM system.
  • Highly organized with the ability to work in a fast-paced environment.

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