Solutions Consultant @ New Relic - New York, NY

Job Overview

a month ago

Solutions Consultant

New Relic - New York, NY

Your Opportunity

As a Solution Consultant at New Relic you can optimize your blend of technical knowledge, customer facing abilities and teamwork skills in a highly rewarding role. Working directly with Enterprise customers, you will partner multi-functional across the go to market organization and sales team to show the value of our Digital Intelligence Platform to prospects and customers. You will nurture New Relic’s strategic direction and vision, as well as promote and support new product directions on behalf of your customers.

You will be customer obsessed to ensure our customers become life long proponent of the New Relic platform, and will help achieve this with outstanding relationship building skills, experience solving technical problems real-time and ultimately be a trusted advisor and solution architect.

What You’ll Do

  • Support the Enterprise Sales team with opportunity qualification, demonstrations, Proof of Value presentations (POV), RFP responses & business justification in a presales capacity.
  • Oversee the adoption, optimization, and integration of New Relic’s products within customers’ business infrastructure
  • Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals
  • Evangelize new product features & provide customer feedback to New Relic product management and engineering groups
  • Maintain a deep understanding of the customer’s business as well as their technical environment
  • As this is a field based role you will need to enjoy some travel, extensive travel opportunities for those that want to.

Your Qualifications

Must-have:

  • 5+ years of Pre-sales experience within the software industry
  • Strong technical background and sales/customer orientation
  • A desire to learn new technologies
  • An interest in or previous experience of performance monitoring tools (infrastructure, application, web or mobile, user experience)
  • Fluent in English

Nice-to-have:

  • Familiarity in one or more of the following development languages – Java, .Net, Ruby, C, Python
  • Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD
  • Background in mobile device platforms & architectures (IOS & Android)
  • Bachelor's degree in Engineering/Computer Science or equivalent desirable

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

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