Supervisor-Adult Protective Services (APS) @ Selfhelp - New York, NY

Job Overview

7 days ago

Supervisor-Adult Protective Services (APS)

Selfhelp - New York, NY

Position Summary:

Responsible for overseeing the work of a team of Social Workers and Case Managers in the provision of adult protective services.

Principal Responsibilities:

  • Meet individually in regularly scheduled weekly supervisory sessions with each case worker to review cases and work performance.
  • Meet biweekly, with the team to review cases, updates and procedures.
  • Ensure that all contractual deliverables are met accurately and timely.
  • Supervise social work interns.
  • Evaluate staff performance.
  • Address and document staff issues in a timely manner.
  • Initiate new client case conferences.
  • Assist team members with the development and implementation of care and service plans.
  • Coordinate coverage to ensure that all client needs are met.
  • Serve as back-up for on-call case workers.
  • Conduct assessments to determine client needs, capabilities and appropriateness for the guardianship program.
  • Establish an appropriate, comprehensive care plan for the client.
  • Provide information designed to meet the needs of the client.
  • Make appropriate and timely referrals and arrangements for services.
  • Be responsible for the program’s follow up on all care plan items.
  • Ensure that all contractual obligations and agency policies are met.
  • Advocate on behalf of clients to ensure that they receive everything to which they are entitled.
  • Consult with and keep supervisors informed of needs and problems related to the client.
  • Provide crisis intervention to stabilize client situations.
  • Maintain meaningful contact with clients..
  • Visit clients in their homes on a monthly basis to assess their living conditions.
  • Participate in internal and external meetings to ensure that client needs are addressed and appropriately coordinated.
  • Ensure that all involved individuals and agencies are updated timely regarding client status.
  • Request, follow up on and facilitate heavy duty cleanings.
  • Prepare and maintain required documentation.
  • Complete reports, applications and statistics thoroughly and accurately.
  • Meet deliverables by the due date.
  • Maintain a consistently professional demeanor when communicating with clients, peers, supervisors and collaterals.
  • Document all interactions in case notes.
  • Ensure that client files are updated, accurate and complete.
  • Participate in individual and staff supervision, as well as training, as assigned by program management.

Knowledge, Skills And Requirements

  • Masters of Social Work or mental health related field; LMSW preferred.
  • Computer proficient.
  • Able to work independently.
  • Able to work with clients with mental health diagnoses.
  • Able to travel to client homes.
  • Compassionate, patient and highly ethical.


To ensure the safety of our clients and staff, all new employees must be fully vaccinated prior to their start date. Upon acceptance of a conditional job offer, candidates who are not already vaccinated must obtain the first dose of the vaccine within three (3) calendar days of job offer and must obtain any subsequent doses in accordance with the vaccine protocol. Employees may be eligible for a medical exemption from the vaccine; those employees who are approved for a medical or religious exemption must submit to weekly testing in accordance with Selfhelp’s COVID 19 testing policy.

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