Front Desk Associate - Part Time @ Planet Fitness Club Careers - Peckville, PA

Job Overview

2 months ago

Front Desk Associate - Part Time

Planet Fitness Club Careers - Peckville, PA

Who We Are:

At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Who You Are:

All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

Characteristics that will make you a perfect match for our Front Desk Associate:

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

About the Front Desk Associate Role:

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!

Daily responsibilities for the Front Desk Associate also include:
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

About Your Qualifications:
  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Ability to pass a background check
  • Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency

Physical Demands of the Front Desk Associate:
  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!
  • Medical, Dental, and Vision Insurance
  • Vacation/Sick Time/Holiday Pay
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Employee perks and discounts
  • Engaging team-building competitions and social events

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Similar Jobs

REMOTE* - Executive Assistant - Join a Global Leader!

Thermo Fisher Scientific

New York, NY

Schedule, review, adjust, and maintain meetings and calendar in a timely manner to support executive priorities while ensuring there is enough time in between…


Montefiore Medical Center

Bronx, NY

Responsibilities include greeting and registering clients who attend program services, answering client questions, preparing and maintaining client charts,…

Secretary - Attendance

Hempfield School District

Landisville, PA

$750 sign-on bonus. 7:00 a.m. - 12:30 pm, 5.5 hours/day, 180 days/year. High School Diploma or equivalent. Typing and data entry skills.


Hyatt Regency New Brunswick

New Brunswick, NJ

In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and…


Montefiore Medical Center

Bronx, NY

The Unit Secretary is responsible for the flow of information inter/intra unit, and between members of the patient care team.

Administrative Assistant

Edgewood Properties

South Plainfield, NJ

A 401(k) with company match and a corporate team environment with opportunity of advancement. Track invoicing with our corporate office to ensure payments are…

Receptionist for Nursing Home Facility

Clover Meadows Healthcare and Rehabilitation Center

Lawrenceville, NJ

Receptionist for Nursing Home Facility for Clover Meadows in Lawrenceville. Shift/hours: 2 Evenings a week and Weekends (Weekdays 4-8 and Weekends 2pm to 8pm.

Unit Support Associate - Nursing Rapid Evaluation Treatment Unit - MSBI - Full Time - 3pm to 11:15pm, EOW

Mount Sinai

New York, NY

Admitting Responsibilities such as obtaining and confirming, necessary signatures on required forms, assembles medical records and obtains old medical records,…

Administrative Assistant -QA

MW Industries, Inc.

Fairfield, NJ

Maintain files, documentation, and databases in accordance with company policy. Answering and directing phone calls to appropriate recipients.

Security Lobby Receptionist Senior Citizen Facility

Allied Universal®

New York, NY

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. As a condition of employment, applicants will be subject to a background…

Receptionist/Administrative Assistant

Spring Hills at Princeton Skilled Nursing Facility

Princeton, NJ

Receptionist/Administrative Assistant for Spring Hills at Princeton Skilled Nursing in Princeton Shift/hours: 3pm to 8pmNursing Home Facility now seeking…

Rehabilitation Aide, Acute PT

Atlantic Health System

Summit, NJ

Prior rehabilitation aide and/or front desk experience preferred. Support the front desk by performing administrative services as needed.

Graduate Student Assistant

Stevens Institute of Technology

Hoboken, NJ

This is a part-time hourly position. Must have a fulltime status. Administrative duties such as-processing, distributing and filing paperwork.

Administrative Assistant


Sayreville, NJ

Company matching 401(k) plan. Low-cost medical, dental, vision. Company-paid life and disability. Execute weekly payroll functions and approvals in Kronos.

Concierge (FT)


New York, NY

Maintaining a strong awareness of business activity and communicating all updates with your team members. Constant standing and walking in the building lobby…

Clerical Assistant - Entry Level

HRE Group

King of Prussia, PA

Resolve any issues in a timely manner. Responsible for providing support to clients who have questions about policies. 2+ years of customer service experience.

Triage Secretary


East Brunswick, NJ

Ensure all phone calls are addressed in an appropriate and timely manner by answer incoming calls to Triage; reviewing calls left in voicemail box regularly;…

Dental Front Desk Receptionist

Smile Exchange

Malvern, PA

Prolonged periods of sitting at a desk and working on a computer. The Business Administrator is a creative and forward thinker responsible for ensuring…

Office Assistant

Ross, Quinn, and Ploppert

Pottstown, PA

Need for an in-office assistant to help with answering and making calls to clients, copying documents, organizing files, and other general office needs.

Front Desk

Smile Exchange of Malvern

Malvern, PA

401k Program: with matching contributions. Completes daily insurance verifications for all scheduled patients. Assist patients with billing questions.

Executive Assistant / Project Manager

Arc Real Estate Group

New York, NY

Collaborate with our teams to ensure the business deliverables and goals for each project are met in a timely and efficient manner.

Front Office Director

Hyatt Union Square

New York, NY

Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.

Administrative Assistant

National Medical Reviews, Inc.

Warminster, PA

This position is responsible for the dispute resolution process, providing for end to end case processing. Excellent written and verbal communication skills.

Data Entry Clerk

RigelCircle Inc

Orangeburg, NY

Properly document customer complaints and concerns immediately and facilitate satisfactory resolution. Process all customer orders in a courteous, efficient and…