University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Contact Tracer - Temporary

Job Profile Title
Temporary Employee - Non-Exempt

Job Description Summary
The core duties of contact tracing include reaching out to patients diagnosed with an infectious disease associated with an outbreak or pandemic. It also entails identifying and reaching out to their close contacts. In all instances, contact tracers gather information about any potential exposures and document demographic and health care information. Contact tracers also educate patients on quarantine procedures and testing protocol.

Job Description

Responsibilities:
Conducts interviews of patients with confirmed or probable COVID-19, with a focus on motivational interviewing and cultural competency

Communicates with contacts to notify them of exposure

Provides disease-specific information; assessing signs and symptoms, and underlying health conditions; discussing symptom onset to determine window period for contact elicitation and exposure risk for close contacts; discussing work, social, recreational, and community activities to identify who may have been exposed; eliciting information on close contacts, including names, exposure dates and locating information

Assesses support needs to maintain health and compliance during self-isolation.

Facilitates testing and referral to healthcare services and resource care coordination, as indicated.

Provides recommendations for self-isolation and review of daily monitoring procedures.

Conducts daily monitoring during self-isolation until patient is no longer infectious or until quarantine ends.

Qualifications generally include having excellent and sensitive interpersonal skills, cultural sensitivity, and interviewing skills. Contact tracers should be skilled at asking questions and being sympathetic, with an understanding of medical terminology. They can maintain trust with patients, have difficult conversations and understand patient confidentiality.

Scheduled Weekly Hours:
Approximately 20 to 40 hours.

Evening and weekend availability is required.

Current hours are 8am-7pm Monday to Friday; and 10am-6pm Saturday and Sunday.

Application Requirement: A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Health and Wellness

Pay Range
$7.25 - $155.75

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.