Sr. Director, Analytics @ Comcast - Philadelphia, PA

Job Overview

2 months ago

Sr. Director, Analytics

Comcast - Philadelphia, PA

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for completing the business case development and the process to measure the business impact of data engineering or analytics solutions. Defines and implements the overall program goals and tasks in terms of scope, quality, budget and schedule. Incorporates broad knowledge to address complex, unusual and critical issues. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals.

Job Description

Core Responsibilities

  • Oversight of the company’s corporate public programming and public reporting data infrastructure, audience surveys, and research plans to advise short- and long- term programming and reporting business objectives;
  • Primary state and local data analyst, leader, and convener for gather data related to our core business advocacy strategies, including and not limited to state and local investment reporting, public data partnerships, and data rectification;
  • Pace setter for data gathering and collaboration among more than three dozen internal data teams across Comcast NBCUniversal for annual public reporting cycles;
  • Fluency in, and comfort navigating, company’s investor relations and public policy data assessments and projections;
  • Oversight of team of data analysts responsible for all data planning, tracking, and publication across the department.
  • Identifies fact-based solution strategies for key business issues raised by clients to ensure that all important issues are addressed completely and appropriately.
  • Determines when and how to use quantitative research tools and models and assists in interpretation and development of implications to address client business problems.
  • Establishes policies, standards, practices and security measures to assure effective and consistent information processing operations and to safeguard the information resources.
  • Recommends alternative solutions or adjustments to solutions to correct problems or solidify successes in the perspective of current and proposed operating strategies.
  • Directs the planning and deployment of data engineering and analytics solutions, policies and procedures, including design of source documents, operational requirements, sustaining activities and performance reports.
  • Develops and communicates goals, strategies, tactics, project plans, timelines and key performance metrics to reach goals.
  • Defines the information, reporting and analytical needs of the company. Develops goals, strategies and plans needed to achieve the vision.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Preferred Experience:

  • Data mapping and tableaux fluency preferred;
  • Business analytics and intelligence preferred;
  • Data scientists with a passion for data-influenced business planning and data leadership preferred

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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