Salesforce Administrator @ CapTech Consulting - Philadelphia, PA

Job Overview

2 months ago

Salesforce Administrator

CapTech Consulting - Philadelphia, PA

Company Description


CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and ingenuity enable each client to advance what’s possible in a changing world.

As perceptive partners, our U.S-based consultants find inspiration in the unknown and enjoy getting our hands dirty solving our clients’ myriad of challenges. Across industries and business goals, we fuse technical depth and analytical prowess with creative savvy to move clients forward. This drive helps each organization use technology, management, and insight to turn ideas into action. Together, we create outcomes that exceed the expected — which is one of the reasons we’ve been on the Inc. 500/5000 list for over a decade.


Job Description


CapTech is looking for a Salesforce Administrator to join our Enterprise Systems team. As a member of our Enterprise Systems team, you will help CapTech by delivering valuable insights, tools, and features that enable our continued success. Responsibilities include managing the daily operations of CapTech’s Salesforce including developing reports, maintaining data integrity, and configuring new features and enhancements. The Salesforce Administrator will work closely with Business Development, Account Management, and Staffing. The ideal candidate is a self-starter who is proficient with Salesforce Administration and can find creative solutions when presented with unfamiliar challenges.

Responsibilities

  • Provide day-to-day administrative support for Salesforce
  • Monitor and troubleshoot internal and 3rd party integrations
  • Manage all aspects of user and license management including user provisioning/deactivation, roles, profiles, permission sets, and public groups
  • Create and maintain reports, dashboards, custom objects, fields, page layouts, and record types
  • Participate in Agile development process to design, test, and implement new features in Salesforce
  • Document changes per internal controls
  • Assist with data quality and data management activities
  • Understand the business function related to the application
  • Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
  • Demonstrate solution functionality to business stakeholders as needed
  • Lead sessions to gather, define and document business requirements

Qualifications
  • Bachelor’s Degree in Technology (Information Systems, Engineering, Computer Science) preferred
  • 3+ years administration experience with Salesforce
  • Salesforce certification(s) preferred
  • Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering Salesforce
  • Exhibit thorough requirements gathering skills
  • Focus on data security and data integrity at all times
  • A willingness to dig into the details to understand issues
  • Experience designing and implementing Salesforce solutions
  • Familiarity with Salesforce platform tools and languages such as Apex and Lightning
  • Demonstrated analytical skills and experience with complete lifecycle of complex enterprise projects
  • Understanding of core project management concepts, theories, practices, and methods
  • Experience leading requirements gathering sessions and documenting outcome, including designing process flows and helping define test scripts
  • Demonstrated soft skills required such as presentation of ideas and clearly articulating concepts to senior management
  • Resourceful and takes initiative, making recommendations when appropriate

Additional Information


We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.

  • CapFlex – Employee-first mentality that supports a remote and hybrid workforce and empowers daily flexibility while servicing our clients
  • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
  • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
  • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
  • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
  • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
  • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
  • 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

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