ServiceNow Senior Business Analyst, Audit @ Deloitte - Philadelphia, PA 19103

Job Overview

a month ago

ServiceNow Senior Business Analyst, Audit

Deloitte - Philadelphia, PA 19103

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you'll do:


The ServiceNow Senior Business Analyst Spec sits within the ServiceNow team and is tasked with delivering solutions that integrate various enterprise systems in a hybrid cloud environment. This opportunity requires advanced business analysis skills within the ServiceNow platform that enable the selected candidate to deliver a high level of service to meet the expectation from the business. This role will focus on the Governance, Risk and Compliances areas within ServiceNow, however previous experience in documenting requirements in other areas of the platform will help you as a candidate be successful once trained in these newer applications.


In this interesting and diverse role, you’ll perform ServiceNow business analysis and have some opportunity to participate in implementation and testing across the ServiceNow Platform

You’ll use or develop skills in the Governance, Risk and Compliance areas to document solutions and implement various modules to achieve business compliance objectives

As part of a broader ServiceNow COE team you will have the opportunity to work with a dynamic and growing team to grow your skillsets and expertise in this space

You will have the opportunity to interact with management and executives in a global environment from multiple countries and varied business areas across our organization

If you are looking to expand your business analysis skillset into new and exciting areas of ServiceNow in a globally diverse team, then we are looking for you!


What you'll be part of - our Deloitte Global Culture:


At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.
Who you'll work with:

How you'll grow:


Deloitte Global inspires our people at every level. We believe in investing in you, helping you at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching, and mentoring. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate Citizenship:


Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

  • Minimum 2+ years of experience in ServiceNow or equivalent Business Analysis roles
  • Proficiency in ServiceNow or related enterprise grade Risk or Compliance based tools
  • Expert knowledge of business analysis and it’s application to Agile and SDLC development lifecycles
  • Proven ability to interact with customers at all levels within an organization to successfully interpret and understand business needs and asks and translate them into easily understood technical requirements

Other Qualifications:

  • Prior experience with professional services environments and or large scale enterprises
  • ServiceNow Certified Systems Administrator is preferred
  • Experience with risk and/or compliance frameworks or tools is an asset
  • Ability to work effectively, with minimal day-to-day supervision, and contribute significantly to the success of the practice globally
  • Flexible work style and experience managing to defined deadlines and work under tight time constraints

#LI-Hybrid (remote may be an option)

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