Administrator, Learning Management System @ Bed Bath & Beyond - Union, NJ

Job Overview

4 months ago

Administrator, Learning Management System

Bed Bath & Beyond - Union, NJ

The LMS Administrator role is primarily responsible for maintaining and ensuring effective management of the Workday Learning Management System (LMS). The individual in this role will have working knowledge of Learning Management System functionality to support implementing creative solutions on creation, delivery and content management via Workday LMS.

Responsibilities

  • Develop, build and maintain all elements related to Learning Management System functionality including, but not limited to, content creation, integrations, curriculum programs, structure and reporting
  • Track usage of learning resources and utilize data to identify process gaps and increase efficiencies to enhance the user experience
  • Support the development and maintenance of standardized LMS procedures, guidelines and documentation and monitor adherence
  • Troubleshoot and rectify issues communicated by learners and look for future solutions
  • Serve as a liaison between the end-user and support as necessary, escalate issues through the proper channels and seek resolution
  • Test content on all delivery devices and communicate less than optimal experience
  • Develop delivery tools and level 1 and 2 evaluation surveys to enable and measure effectiveness of training.
  • Identify and communicate opportunities for process improvements
  • Support enterprise-wide initiative and recommend optimum solutions for delivery and follow up

Other Requirements

  • Bachelor’s Degree in related field or 3 years of experience
  • Limited travel expected

Qualifications

  • 2+ years experience configuring, maintaining and administering the Workday Learning Management System,
  • Strong, problem-solving skills to be able to understand and issue and propose a reasonable solution
  • Ability to acquire new technical skills quickly
  • Clear and effectives written, verbal and interpersonal skills
  • Proficiency in Microsoft Office Suite
  • Ability to thrive in a fast-paced environment
  • Excellent organizational, prioritization and planning skills with a focus on the ability to meet deadlines
  • Dependability and accountability – do what you say you will do in an efficient manner
  • Ability to work collaboratively with others
  • Minimum of 2 years of professional experience with e-learning course authoring software is encouraged (e.g., Articulate)

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