17 days ago

Retail Sales Leader - Front End

DICK'S Sporting Goods - Wayne, NJ

On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.

Front End Lead Duties:

Assist the store management team with general supervision in assigned department and other areas of the store as needed
Ensure customer lines are minimized, direct flow of customers, and ensure each customer receives outstanding customer service by providing a friendly environment
Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates
Implement all company loss prevention programs related to the front end and cash office areas
Support company standards of passionate customer service and selling through customer engagement
Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
Compliance to loss prevention standards and audit requirements
As business needs arise, other tasks may become necessary

All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.

Qualifications

Success Profile:

Flexible availability – including nights, weekend, and holidays
Ability to adjust priorities and manage time wisely in a fast-paced environment
Ability to communicate in a clear, concise manner and listen attentively to others
Knowledge of basic math management procedures
1-3 years of retail sales and/or cash-handling experience

DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

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